Category: Organisation Mastery

Creating Wow Customer Experiences

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When their customers come first, companies can thrive even as consumer critiques explode on social media and as the economy stagnates. The proof lives at corporate culture pioneers Zappos.com, Southwest Airlines and The Walt Disney Co. These highly successful enterprises offer different philosophies, management strategies and lessons that can be adapted and applied to smaller ….  Read More

How To Be A Happy And Productive Remote Worker

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Some challenges of remote work include feelings of loneliness, isolation, and disconnection. However if you get the right mix – you can become most productive as a remote worker. I truly believe that putting good learnings into place will help those working remotely for the first time—or for the fortieth time—be their best remote working selves.

Workplace of the 21st Century

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The Generational Melting Pot Sam is a 22 years old, and an enthusiastic new starter at your organization. This is the career that she has wanted since high school and, now that she’s got her degree and joined your team, she’s impatient to impress her new colleagues with her ambition and creativity. But she soon ….  Read More