How Managers Impact Engagement

We have a saying –  Employees join companies and quit managers. When it comes to engagement and retention, managers are the key pivot point for employees. Gallup has found that 70 percent of the variance in engagement relates to the relationship between a... Read more

Engagement Trends

After all this time collecting valuable data on the engagement trends in an organization, what are we finding? Let’s dive in. Overall Engagement Trends When we measure engagement, the results usually look like a bell curve. The Actively Disengaged and Somewhat Disengaged employees fall... Read more

Understanding Instrinsic and Extrinsic Motivation in the Workplace

This past month we’ve talked all about the brain, emotions, and our natural and intense need to establish safe and secure relationships both at home and at work. For our last post in this series, I’m taking on an important... Read more

Adult Attachment Theory: The Science of Employee Engagement

Understanding Engagement Early man discovered a harsh reality when it comes to survival in a primitive era – the best defense in a hostile and violent environment wasn’t a spear or a shield – it was a clan or a... Read more

The Role of the Limbic System at Work

What do you think drives employee behavior? Pay raises? Happy hours? Free coffee? It’s possible these perks can boost your team’s moment-to-moment happiness, and they are certainly nice benefits. But, when it comes to getting work done – and retaining... Read more

Leadership Challenges: Leading with Intention

All month I’ve been working through challenges managers bring to me during my bootcamp and workshop sessions. Today’s challenge is all about how to lead with intention to create an engaged culture at work that doesn’t solely rely on the... Read more

Leadership Challenges: Leading a Multigenerational Workforce

Over the past few weeks we’ve touched on challenges all leaders face. Today I’m tackling an issue I’ve seen pop up over and over again lately (and one that we will continue to face!): how to lead a multigenerational workforce.... Read more

Leadership Challenges: Retention

This month I’m tackling the topic of leadership challenges. Leaders face challenges at every turn. Beyond the external challenges like increased competition, changing best practices, and new markets, leaders also face pressures inside the company  – everything from retaining your... Read more

Leadership Challenges: Accountability

This month I’m taking on your biggest leadership challenges. Last week we discussed creating a retention strategy to keep your top performing employees. This week I’m touching on accountability, an issue that comes up frequently during my work with CEOs.... Read more

The Four Most Important Lessons Regarding Core Values for Your Company

Every company has a set of values that impact the daily behavior of employees. Company values can either be nice, inspirational words on the office wall with little to no impact on employees’ day to day, or they can represent... Read more

Correcting a Disengaged Culture

Do your employees exhibit low levels of trust and reliability? Do they produce poor quality work, attempt to evade responsibility, or make excuses for bad outcomes? If so, the problem goes beyond your employees – it’s time to step back... Read more

Learning a Relational Leadership Mentality

In his seminal book Instant Replay, about the World Champion Green Bay Packers under legendary coach Vince Lombardi in the 1960s, Jerry Kramer describes Lombardi’s leadership. He was authoritarian, mercurial, and endlessly demanding. Despite a roster of Hall of Fame players,... Read more

Four Factors That Motivate Your Employees Daily

Every employment comes with a paycheck; it’s the very definition of a job. But as long as employees are fairly compensated, survey after survey shows that money is not one of the top workplace concerns. Far more impactful in today’s... Read more

Subtle Signs of a Toxic Company Culture

The marketing guru Stan Phelps likes to say that it’s hard to see the label from inside the can. He’s talking about having perspective in a marketing sense, but the same holds true inside a company’s workplace. When things go... Read more

Breaking Down the Corporate Hierarchy

n his seminal 1989 study, The Iceberg of Ignorance, consultant Sidney Yoshida found that top management and middle management are aware of less than one-tenth of front-line problems, whereas supervisors are aware of three-quarters of them, and front-line employees know about... Read more

Culture Problem

How to Know When Your Company’s Problems Lie in Corporate Culture There is a pervasive feeling among your managers that their frontline employees aren’t invested in the company’s goals and objectives. Your office empties at 5:00 p.m. and doesn’t fill... Read more

William Kahn: Father of Employee Engagement

In 1990, when Jack Welch was leading General Electric to ever-greater heights by preaching the power of firing 10 percent of his employees each year, Dr. William A. Kahn advocated a different approach. Kahn—a professor of organizational behavior at Boston... Read more

You Must Measure Employee Engagement

It’s well accepted in business that what gets measured gets done. Organizational leaders can talk all day about employee engagement, but measuring the organization’s progress brings into stark relief whether those efforts are working—providing a road map to what should... Read more

Create a Circle of Safety for your team

Listen to the No Limits Podcast Simon Sinek describes what he calls the “Circle of Safety” with this simple story: A lion used to prowl about a field in which Four Oxen used to dwell. Many a time he tried... Read more

The Importance of Accountability in an Engaged Workplace

A workplace in which employees are engaged without being accountable is unsustainable. Accountability is critical to any human operation in which work must get done efficiently, effectively, and within budget. More importantly, it also has a major impact on top... Read more

We Are All Orphaned Children: The Importance of Connection

Look around you. The trappings of modernity dominate your life—computer-phones, electric cars, drones, connection, and so on. But the operating system for your physical and emotional being dates to the earliest proto-humans. Our progenitors rose to the top of the... Read more

What Really Drives Employee Engagement?

Most of us want to work in organizations where we look forward to going to work and feel a sense of engagement in what we do and who we do it with. The challenge we are hearing from CEO’s across the... Read more

Your Brain’s Limbic System Offers a Roadmap to Productivity

If you’ve ever attempted to motivate an employee by focusing on their faults and insinuating that their job was on the line, and then found that their performance deteriorated, or that they became defensive and angry, you have encountered the... Read more

Five Steps to Building an Engaged Team at Work

The brain is hardwired to seek connections, to be in a tribe. People don’t grow up in tribes anymore, but they do join one – their workplace. If businesses want engaged, enthusiastic, loyal employees, they must create the conditions that... Read more

How to Give Feedback That Empowers Employees

For many organizations, feedback is an annual event at which an employee is often shocked to hear that their manager’s assessment of their work doesn’t match their own. Recent research has found that roughly one in three annual performance reviews... Read more

The ABC Method of Accountability in the Workplace

There is an ongoing conversation among business leaders regarding the need for open and positive workplaces. It’s a cornerstone of the effort to create a productive culture that promotes employee engagement. Yet at the same time, employees need to be... Read more

The Three Components of Employee Engagement

Humans crave social connections in all aspects of their lives. As herd animals, these relationships reinforce our valued membership in a group. Across the lines of gender, race, ethnicity, and so on, all humans share this common need. High-performance workplace... Read more

Social Baseline Theory and the Workplace

No Man is an Island It turns out the brain has a baseline, a norm, it assumes will be true when we accomplish the tasks in our day. This assumption is that we will perform our tasks with others, not... Read more

How Does a Leader Get People to Follow?

Hierarchy is the most natural and enduring form of leadership in human history. After all, it has survived for millennia. People typically prefer to outsource key decisions that impact the larger group or carry high risk to someone else. There... Read more

Changing Corporate Culture

An upscale athletic club was struggling as they tried to move from a culture established under the previous owner to a more vibrant and accountable culture desired by the new owner. Decades of a low-accountability management style left a deep... Read more

What Creates Trust?

We use the word trust all the time. We know how important it is at all levels within an organization as well as with our customers, vendors, opinion leaders, and community. But like so many broad and powerful words, we rarely dig... Read more

Why you Need Super Cooperators on Your Team

OUR ANCESTORS faced many challenges – disease, predators, and sustenance, for example – that forced them to adapt and change their behaviors just to survive. The result of these circumstances over a hundred thousand years of evolution is a species that... Read more

Leading Actively Engaged Employees

Over the past four weeks we’ve discussed the four types of employees that exist in (almost) every organization. Managers who understand the traits of the four types of employees and work to understand their impact on their teams ultimately reduce... Read more

Leading Engaged Employees

This month we’re discussing the four types of employees that exist in (almost) every organization. Understanding the traits of the four types of employees and working to understand their impact on their teams ultimately reduces disengagement and furthers business goals.... Read more

Leading Actively Disengaged Employees

Over the next four weeks, we will be talking about the four types of employees that exist in (almost) every organization.  When we measure engagement in an organization, the results look like a bell curve. Actively Disengaged employees are on the... Read more

Leading Somewhat Disengaged Employees

This month we’re discussing the four types of employees that exist in (almost) every organization. Our data shows that managers who recognize the traits of the four types of employees and work to understand their impact on their teams ultimately... Read more