THOUGHT SERIES: Tough Times Never Last, Tough People Do

Tough Times Never Last, Tough People Do

The Alphabet of ACTION!!

In difficult times, people too often lose the ability to face the future optimistically. They begin to think about their tomorrows negatively. 

They forget that the tough times will pass. They concentrate on the problems of today rather than on the opportunities of tomorrow. In so doing, they not only lose the potential of today, they also throw away the beauty of tomorrow. That’s the real tragedy of tough times. 

This series of learning is the “Medicine for the Mind” – borrowed words from Frank Sinatra!!! We all need medication from time to time!!! This is timely medicine to feed our mind – nutrition to build strong mental muscles 😄

Over the next few days I will share some great, daily dose pointers on how to focus our minds!! It has been taken out of my Radio Show Programme -No Limits the Friday Entrepreneurial Show:

In order to kick into action we need to decide to decide

Decide to Decide 

You handle ideas by making some kind of a decision. Winning starts with beginning! And to begin, you must do something now

Tomorrow is about deciding to decide and the 5 types of people in the world 😃

Big LOVE to you


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Cultivate Relationships

HOW DOES YOUR GARDEN GROW? You cannot neglect a relationship and expect it to grow. That’s not to say that all relationships are the same and need the same amount of time and attention. The nature and purpose of the relationship will determine the energy and time needed to cultivate it. Think about some of the many personal and professional relationships you have in your life. How much effort do you give them? Do you treat them the same? Of course not. And you shouldn’t. Every relationship is different but can fit into one of three categories: 

Some People Come into Our Lives for a Reason 

Many relationships are very short and occur for very specific reasons. Sometimes they come and then go away forever. Other times they are ongoing but intermittent. These relationships need only brief, periodic cultivation. 

List a few people who came into your life for a reason, and beside their name list how they helped you. 

Some People Come into Our Lives for a Season 

A second type of relationship lasts only for a period of time. These relationships may last only a few weeks or as long as several years. Many times they are related to our current circumstances or situations. But just because they are temporary doesn’t mean they’re not important. The cultivation of the relationships should just match the season. Relationships with our children’s teachers and coaches are often seasonal. So are many work relationships. Perhaps you work for a boss you enjoy, but the work is the only

Some People Come into Our Lives for a Lifetime 

The third kind of relationship is ongoing and permanent. These are few and very special. And if we want to keep them healthy and encourage them to grow, we must give them continual cultivation. Otherwise they are likely to shrivel and die. Our closest friendships are most valuable to us, and like anything of value, they cost us something. We cannot neglect them and expect them to thrive.

Just like in this memoir, “Tuesdays With Morrie.” The author, Mitch Albom, writes about all the lessons he received from his college professor, Morrie Schwartz, who was suffering from a life-threatening disease.

Mitch focused on how Morrie helped him understand some of the most complex problems of life. As Morrie had told him in the book, “Study me in my slow and patient demise. Watch what happens to me. Learn with me..” And he did. The author learned a lot of things from his Tuesday visits with Morrie.

Here are the most valuable lessons that we learned from the book “Tuesdays with Morrie”. Apply it you haw you cultivate relationships

Forgive Not Only Others But Also Yourself

“We need to forgive ourselves. For all the things we didn’t do. All the things we should have done. You can’t get stuck on the regrets of what should have happened.”

Most of us find it hard to forgive others, but what we don’t know is that it’s even harder to forgive ourselves. We tend to hold grudges in life, and somehow, it is the reason why we can’t entirely be happy.

In the book “Tuesdays with Morrie”, Morrie taught the author the practice of forgiveness. Not only to others but as well as to himself. We may regret the things we did in the past, but not everything is within our control. Not letting go about it won’t change anything, but a better outlook for the future might.

Live Your Life As If It Is Your Last Day

“Every day, have a little bird on your shoulder that asks, ‘Is today the day? Am I ready? Am I doing all I need to do? Am I the person I want to be?’”

Most of the time, we take our chances for granted – the opportunity to spend time with our family, to help other people, and the chance to do what we love.

It’s because most of us think that we always have more time to do the right thing. But the truth is we never know when would be the last time for us to say goodbye.

Morrie said, “Everyone knows they’re going to die, but nobody believes it.”

Although some of us don’t like to think about it, we all know that our hearts will stop beating, eventually. So we should give our best and not wait for a special time to express our love to everyone. The right time is always now.

Stop Chasing The Wrong Things

“So many people walk around with a meaningless life. They seem half-asleep, even when they’re busy doing things they think are important. This is because they’re chasing the wrong things. The way you get meaning in your life is to devote yourself to loving others. Devote yourself to your community around you and devote yourself to creating something that gives you purpose and meaning.”

Most people are blinded by money and fame, so they often chase the wrong things. They tend to disregard their family and friends because they thought that it’s the material things that could keep them satisfied.

But for us to find meaning and joy in our life, we should learn to love not only ourselves but the other people as well. Being a part of your community can bring happiness and satisfaction that no amount of money can give you.

Do Things Whole-heartedly Without Expecting Something In Return

“Do the kinds of things that come from the heart. When you do, you won’t be dissatisfied. You won’t be envious, and you won’t be longing for somebody else’s things. On the contrary, you’ll be overwhelmed with what comes back.”

The reason why some people feel incomplete and unhappy is that they think only for themselves. Morrie taught us that selflessness and genuinely helping others brings us satisfaction and happiness.

The Only Thing That Dies Is Our Body, Not The Relationship We Have With Others

“As long as we can love each other, and remember the feeling of the love we had, we can die without ever really going away. All the love you created is still there. All the memories are still there. You live on – in the hearts of everyone you have touched and nurtured while you were here.”

When we die, it’s the body that is only going away, not the relationship we had from our family, friends, and our community. We will be remembered on how we were to them when we were still alive. So the people that we’ve helped, however small it is, we’ll surely leave an unforgettable space in their hearts. 

Be Compassionate and Help Others

“Whites and blacks, Catholics and Protestants, men and women. If we saw each other as more alike, we might be very eager to join in one big human family in this world. And to care about that family the way we care about our own.”

Some people believe that we are all different from each other; that’s why we don’t treat everyone the way we should. We might be unique, but we need to accept people who are different from ourselves. For Morrie, we are always stronger together than if we are divided.

He also said, “Be compassionate and take responsibility for each other. If we only learned those lessons, this world would be so much better a place.”

One of the final lessons that Morrie taught to Mitch is to be compassionate and help others. Morrie believed that our world would be a better place if we do whatever we can to help someone and look out for each other. 

There are a lot of things that Morrie has taught us about this book “Tuesdays with Morrie”. But what he really wants us to learn is to realize what is important to us, and that spreading compassion and love to the world are the only things that can truly make us happy.

A New thing!

Forget whats happened, dont keep going over old history. Be alert, be present. Im about to do something brand-new!! Its bursting out! Don’t you see it? There it is!!!!! Im making a road in the desert, rivers in the bad lands……..animals will say-Thank You…..because i am the God who provides water in the desert, rivers through the sunbaked earth………..Is 43:19

Hope You Enjoy todays Show!!!!

Lots of Love and

Lets keep our eyes Peeled for the Brand New that God is Doing Here on the Earth today!!!


Step out of Tunnel Vision

Most businesses have hit a tree!!! Yep, post Covid19′ most businesses are grappling with what just happened. But not all, some are thriving and have found this to be their most productive time and other businesses will descend into oblivion never to emerge.

Todays post is if you have hit a tree, chances are, You dont even know it!!! So lets try to prod our faces of the tree and at least see the tree, and when we keep prodding our faces of the tree we see the forest!!!!

Gain perspective of where you are!!!! That is the first step.


Now to see what that are thriving have done:

They started to feel restless when things were ok. Nothing seemed to be the but a statement of Change before you need to Change, is what they live by!!!

So if you are feeling life is good right now – what do you need to do to disrupt yourself!!!

You cannot change your destination overnight, but you can change your direction overnight” Jim Rohn

I believe we can all take the little steps to change our direction, here’s are few questions and insights that you can utilise to re-boot your business.

Business success really is as simple as finding what I call an “under-recognized” or changing need and filling it in with wisdom, empathy, and understanding that no one else can demonstrate or display. 

The business owner who plans on succeeding over the next 5 years would be wise to create a different plan. A better approach would be to first start asking some questions and listening to your employees. Some of the questions you could ask your employees include:

  • What are they seeing and hearing in the marketplace?
  • What do they see your competitors doing that your organization is not?
  • What are some things your company could do that your competitors are not doing?
  • What are your customers asking for?
  • What are some products or services they think would be of value to your customers?

Regarding your customers, some actions you could take are:

  • Closely observe their buying patterns.
  • Ask them what kind of services or products they wished you would offer. 
  • Start shopping your competitors’ websites.
  • Ask yourself, if you were starting your business from scratch, what would you do differently?

For any business to grow, it must change with the times. It must be open to anticipating what customers need and want. One of the best ways to do that is to open up your mind and your ears.

Once you gather enough information, hold a strategic planning session and implement the changes one step at a time. You will become a believer in the axiom that even the things that aren’t broke can be made better.

Big Hugs


Ps. I start an Entreprenueral Mastermind on the 1st September 2020 focuses on the Reinvention Road Map to Re-Boot Your Business!!! Email me: to get more information.

Your Success BluePrint E-Book

You can see by the definition above why success is a journey rather than a destination. No matter how long you live or what you decide to do in life, you will never exhaust your capacity to grow toward your potential, nor will you run out of opportunities to help others. When you see success as a journey, then you never have the problem of trying to “arrive” at an elusive final destination. And you’ll never find yourself in a position where you’ve accomplished some final goal – only to discover that you’re still unfulfilled and searching for something else to do.

Happy Women’s Day !!!

I hope you are having a wonderful day – As part of my Women’s Day celebration – Get a complimentary copy of Your Success Blueprint here.

You can see by the definition below why success is a journey rather than a destination. No matter how long you live or what you decide to do in life, you will never exhaust your capacity to grow toward your potential, nor will you run out of opportunities to help others. When you see success as a journey, then you never have the problem of trying to “arrive” at an elusive final destination. And you’ll never find yourself in a position where you’ve accomplished some final goal – only to discover that you’re still unfulfilled and searching for something else to do.

Top Best Practices for Managing a Remote Team

Top Best Practices for Managing a Remote Team. If you want to help your employees feel connected and engaged, especially in times of crisis such as COVID-19, follow these 20 advices:-

If you want to help your employees feel connected and engaged, especially in times of crisis such as COVID-19, follow these 20 advices

1. Give employees a sense of belonging

A study by The Wall Street Journal suggests that one of the crucial factors that separates successful companies from others are those that give employees a sense of belonging

The author, Sue Shellenbarger, states: 

“Amid growing divisiveness and stridency in public life, a sense of belonging at the office will be increasingly prized by employees, and a crucial condition for fostering innovation.”

2. Define goals for remote workers

According to research, 39% of people working from home complete their tasks faster than those in fixed workplaces.

However, in order to set them up for success, employers have to set clear and measurable goals for their remote employees. 

With remote teams – where communication is more challenging and things can get lost in translation – it’s important to be crystal clear about their duties and responsibilities.

3. Improve your overall internal communications strategy

If your overall communication strategy is not successful, engaging your remote employees will be mission impossible. 

Therefore, employers should put more effort into prioritizing employee relations and engagement efforts.

4. Communicate regularly 

Setting up periodic virtual or in-person all-company meetings is crucial to help everyone stay on the same page and understand core company values

This is especially true for remote employees who do not have the opportunity to communicate with their co workers in person on a daily basis. 

5. Check in frequently and be proactive

As remote teams may feel disconnected, managers who lead remote teams need to make themselves available. 

Frequent check-ins with remote workers is a great way to help them overcome challenges that come with remote work. 

Waiting for an employee to speak up may be too late. In fact, many of them will never decide to raise a problem themselves. 

Frequently ask a simple question such as “How can I help you be more productive and feel more connected.”

6. Make collaboration more efficient

Team collaboration is one of the main factors for greater productivity. Therefore, many employers are trying to improve the way remote teams work together. 

Team collaboration and employee engagement solutions are the best way to eliminate this challenge faced by most companies who have remote employees. 

7. Put relevant information at their fingertips

Here at Smarp, we believe that that employee should not spend hours to find relevant information. The information should find them

The#NoSearching Revolution, as we like to call it, changes the way employees search for and find information that makes them more productive. 

8. Encourage continuous engagement

Do you have a central place where all your employees can easily collaborate and engage on a daily basis?  With modern internal communications tools, employees can now instantly share interesting content from within the company. Therefore, you should encourage your remote employees to stay engaged and join the conversations even if they are not physically there. 

9. Make collaboration and communication fun

In order to keep your remote employees engaged, you should add some fun to it. This is a great approach not only to engage everyone but also to share a piece of company culture that remote employees can not experience as often as non-remote employees.  

10. Empower your remote employees

Remote workers want to be a part of decision making in companies that they work for. They want to have a word and be heard. Therefore, employers should empower remote employees to make their own decisions, communicate and implement new ideas

So, why should you care about employee empowerment?

According to research on employee empowerment, employees who felt a low level of empowerment were rated with engagement at the 24th percentile.

On the other side, those with a high level of empowerment were at the 79th percentile. Clearly, empowerment counts.

11. Enable and encourage knowledge sharing

Knowledge sharing among employees is beneficial for both company success and employee development

For remote teams or employees, fostering a culture of knowledge sharing is critical as they may have less opportunity for in-person knowledge sharing or social learning.

Luckily, modern technology solutions make knowledge sharing much easier even when employees are located on the other side of the world. 

12. Offer career growth opportunities

Career growth opportunities are one of the main factors that attract and keep talent within companies. 

Often times, remote workers get neglected here. In order to keep them happy and engaged, some career advancement opportunities should be available. 

13. Establish a work-from-home policy

Clarity is crucial for remote workers to be productive. Therefore, if you do have remote employees, you should also have a work-from-home policy

Even if you support flexibility, some rules should be applied as this helps employees feel like they are a part of your organizational culture. 

14. Encourage peer-to-peer feedback

Consistent peer-to-peer feedback is a great way to connect remote employees. This is just another way to encourage their collaboration and communication and to learn from each other. 

In fact, according to PwC, nearly 60% of survey respondents reported that they would like feedback on a daily or weekly basis—a number that increased to 72% for employees under age 30.

In order for peer-to-peer feedback to be more successful and motivational, you may think of implementing a rewards and recognition program

15. Train your managers

For remote teams to be productive and engaged, it is crucial for managers to understand how remote employees should be led and managed. In fact, 56% of employees believe that managers should update their skills to support a remote team. 

Train your managers on best practices for communicating with your company’s remote teams. 

16. Consider a remote work space

Even though 78% of remote workers use their home as their primary place of work, remote work or co-working spaces have been rising in their popularity. 

Having a remote work space can help remote employees who live close by get together or simply get away from interruptions that working from home can cause. 

17. Organize company retreats

Getting together in person once or twice a year to discuss the future of the company and strengthen team relationships is crucial for remote employees to feel connected. 

Organize team building activities so that remote workers get the chance to meet with each other. 

18. Forget about email conversations

Remote communication can distort the normal pace of employee conversations. How many times have you written an email and felt concerned about how it would land and if someone will read it or not? 

Emails should just not be the primary way of internal communications as there are now tools that offer instant communication in which information does not get buried. 

19. Choose the right communication tool

Luckily, there are tools designed to overcome communication barriers remote work brings into organizations. 

Technological innovations simplify remote communication and team collaboration and give distributed teams just as much of an opportunity to be engaged as teams who spend their days working between the same four walls. 

The key here is to make it as easy as possible for your employees to keep up with the latest company updates and find all the materials and information they need without having to look for it. 

We’ve summarized in the short video below tips and tricks to effectively communicate with your employees during the pandemic 👇

20. Make remote employees your advocates

In order to increase involvement and engagement of your remote employees, you can make them your brand ambassadors.

This is a great way to show them appreciation, help them build their personal brand and help them develop a sense of belonging. 

In addition, enhancing employee advocacy has numerous benefits for companies as they can drive sales, build brand awareness and help in employer branding and talent acquisition efforts. 

2020 Marks the Abrupt Shift to Remote Work

With COVID-19 spreading at a fast pace, companies have no choice but to rush into remote work to protect their employees from the virus.

For example, Amazon, LinkedIn, Microsoft and Google advised workers to stop coming in to the office already in February. In early March, Twitter “strongly advised” all its employees worldwide to do the same, before making remote work compulsory a few days later. “We understand this is an unprecedented step, but these are unprecedented times,” Twitter’s head of HR, Jennifer Christie, said in a message to staff.

According to remote work strategist Laurel Farrer, it typically takes six to 12 weeks for a smooth transition from on-site to remote work under normal circumstances.

As the pandemic is spreading at unprecedented pace, businesses are adjusting on the fly. They don’t have the option to offer a smooth transition to remote work to their employees, which is problematic for most of them. 

In times of crisis, how to coordinate employees’ efforts, how to ensure flawless cross-departmental collaboration, and how to maintain team productivity when employees are scattered across the globe with multiple time zones?

Analysts and experts agree that the shift to remote work we are experiencing now is not a temporary measure. Instead, it’s redefining the future of work

To get a better understanding of what the workplace may look like in the near feature, let’s take a look into the advantages and disadvantages of remote work.

Pros and Cons of Remote Work

Here are the top 6 positive effects that remote work may have on your business. 

1. Saved time on commuting

Remote work saves time and money for your employees and it can have a positive impact on your business as well. Commuting every day can have a negative effect on your employees, especially if we are talking about long everyday train or bus rides from one city to another.  When working remotely, your employees can spend their time on things they love doing, which will have a positive effect on their happiness and motivation in the long run.

2. Lower expenses

If a number of your employees work remotely that means that you will need to rent less office space, which can save you a lot of money every month. Also, having more employees working from home can reduce your costs on office materials and equipment. 

There are also commuting costs which can take a good chunk of money out of your employees pockets. So it is a win-win situation in which both employees and the company can save a lot of money.

3. Increased productivity

Various studies have proven that employees working from home are more productive than those working in the office. 

For example, a study from Stanford found that employees working from home are, on average, 13% more productive

4. Easier recruitment and better retention rates

Working from home has become one of the benefits that employers use a lot in their recruitment and talent acquisition efforts

Millennials and Generation Z want flexibility and mobility in their everyday life. This means that, in the future, it will be much easier to hire people if you can offer them to work remotely. 

Option of a remote work will certainly make your search for great talent much easier, even if that talent comes from a far away city or country. 

5. More flexibility

As long as the results are not missing, your employees can be free to organize their days.

A computer connected to the internet and a mobile phone are what is required to do remote work which means that employees can set up their office wherever they want. Also, they can arrange their workspace as they like.

6. Less sick days and lower absenteeism

For remote workers, a number of days spent on sick leave is lower.  SOHO report tells us that remote workers, on average, take 2.4 sick days per year, compared to 2.6 days on average for office workers.

Employees that are working remotely only take sick leave when they have serious medical problems that require them to go to a doctor or hospital.

Even though remote work may help you build a successful business, it also has drawbacks you need to keep in mind while managing your remote teams. 

1. Lower work-life balance

Remote work isn’t just a different way to work – it’s a different way to live. Remote work isn’t always as perfect as it may seem. In fact, many remote workers struggle with unplugging from their work which may have a negative work-life balance. 

According to Buffer, this is the biggest challenge remote workers face and 22% of remote employees that they struggle to unplug after work

2. More distractions

Remote employees need to be able to remain disciplined throughout their day in order to avoid certain distractions while at home. For some people, this is easy to do, but can struggle to switch into ‘work mode’ when working from home. 

To avoid distractions and less of productivity, remote workers should make sure their work environment is tidy before starting work. 

3. Decreased sense of belonging and connection

Remote employees can sometimes feel isolated and disconnected from the rest of the company. Not being able to connect personally with team members may cause remote employees feel like they are not a part of the company’s culture and important company moments. 

Some remote workers, a few days a week go to work to a local coffee shop or travel to the office to have that important connection with their colleagues.

4. Lack of communication

Communication problems are something every company that has remote employees is trying to improve. As these employees are often excluded from every-day, spontaneous happenings in the offices, it is important to present some of that culture to them

Lack of communication, in the long run, often causes lower levels of engagement and motivation. Therefore, employers should put more effort into encouraging remote employees to join the conversation and feel like a part of the team. 

5. Lower reliability and accountability

With remote work comes less control. It is not easy to manage and track everything that a remote employee does especially if their work is not highly measurable. 

For that reason, you will never see a manager who loves to micromanage form a remote work. Here, it is extremely important to build a strong sense of trust and belonging

6. Increased security challenges

If your business deals with sensitive data, remote work can bring risks and challenges. When you put something online, especially when it goes public, it’s almost impossible to take it all back. 

Other risky situations include data leaks or employees stealing data. Data theft by employees, both remote and co-located, may be more common than you think.

Communication Challenges Remote Employees Face on a Daily Basis

Remote work requires a completely different mindset than working in traditional offices. In fact, 20% of remote employees say that they lack a sense of belonging and sometimes feel lonely. 

Here are a few more important stats on remote work that you should be aware of.

The thing is, you need to be extra cautious these days as it’s your entire team that is working remotely.

What’s more, your employees are working remotely until further notice. And because of that, they may feel even more disconnected and lonely than under normal circumstances. 

When employees are in the office, they engage on a daily basis and feel truly connected. This could take the form of a water-cooler conversation, lunch with a coworker, or even visually observing meetings taking place.

With remote teams, these types of conversations are not possible and, as a result, remote workers can frequently feel disconnected. This is a challenge companies need to actively work on, especially these days. 

Be a Lid Lifter!

John Maxwell’s “Law of the Lid” states that “leadership ability determines a person’s level of effectiveness.”

While I often write about personal growth and development, I want to challenge you today to help others grow. Think about the people you work with. Think about your family. Think about your friends. Whose lid can you lift?

Lifting someone’s lid is about helping them grow from where they are to where they want to be. It’s about giving people tools and insights to become a better leader. We don’t often see the areas we need to grow in. We need someone else’s perspective to show us our blind spots. This requires you to gently share with people what you are observing and offering to help them take steps forward.

Many people don’t believe they need to grow as leaders because they aren’t in a “leadership position.” However, Maxwell makes it clear in his “Law of Influence” that “leadership is influence – nothing more, nothing less.” Everyone has influence with someone. Why not excel at it?!

Today, be a lid lifter. Offer to help someone grow. Offer to read a book and discuss it together. Offer to share your observations of their strengths and weaknesses so they can formulate a growth plan. Help them become a better version of themselves.

Be Intentionally Great Today!

Success BluePrint

When will you be successful? If you’re like most people, what comes to mind is someday—somewhere off in the future, when you’ll suddenly wake up and think, “I made it! I’m a success!” That’s how most unsuccessful people see success: as something to strive for and hope to reach “someday.”

Each of us has a picture in mind of what we want our career to look like, our family to look like, and yes, from an early age we often conjure up images of the houses, cars, and things we would like to obtain. In many persons’ minds, success is something way off in the distance that they will run themselves ragged to get to – if they ever get to it at all.

At one time, I viewed success as a place where I would arrive. I defined it as the progressive realization of a predetermined, worthwhile goal. But over time, I realized that the definition falls short of the mark. It leads to “destination disease” – the belief that if we just arrive somewhere (e.g. attain a position, accomplish a goal, have a relationship with the right person), we will be successful.

But many years ago, I came to a different conclusion about success. All the traditional definitions either made success a destination to reach, or required some magic formula to obtain. I began to see success as a journey, an ongoing process of growth. And after over nearly fifty years of knowing successful people and studying the subject, this is the definition of success that I now embrace:

Success is…

Knowing your purpose in life,

Growing to reach your maximum potential, and

Sowing seeds that benefit others.

Emotional Intelligence

In 1995, psychologist and science journalist Daniel Goleman published a book introducing most of the world to the nascent concept of emotional intelligence. The idea–that an ability to understand and manage emotions greatly increases our chances of success–quickly took off, and it went on to greatly influence the way people think about emotions and human behavior.

13 Indicators of a Highly Emotional Intelligence Individuals

In 1995, psychologist and science journalist Daniel Goleman published a book introducing most of the world to the nascent concept of emotional intelligence. The idea–that an ability to understand and manage emotions greatly increases our chances of success–quickly took off, and it went on to greatly influence the way people think about emotions and human behavior.

But what does emotional intelligence look like, as manifested in everyday life?

I’ve identified a number of actions that illustrate how emotional intelligence appears in the real world. Here are 13 of them:

1. You think about feelings.

Emotional intelligence begins with what is called self- and social awareness, the ability to recognize emotions (and their impact) in both yourself and others. That awareness begins with reflection. You ask questions like:

• What are my emotional strengths? What are my weaknesses?

• How does my current mood affect my thoughts and decision making?

• What’s going on under the surface that influences what others say or do?

Pondering questions like these yield valuable insights that can be used to your advantage.

2. You pause.

The pause is as simple as taking a moment to stop and think before you speak or act. (Easy in theory, difficult in practice.) This can help save you from embarrassing moments or from making commitments too quickly. In other words, pausing helps you refrain from making a permanent decision based on a temporary emotion.

3. You strive to control your thoughts.

You don’t have much control over the emotion you experience in a given moment. But you can control your reaction to those emotions–by focusing on your thoughts. (As it’s been said: You can’t prevent a bird from landing on your head, but you can keep it from building a nest.) By striving to control your thoughts, you resist becoming a slave to your emotions, allowing yourself to live in a way that’s in harmony with your goals and values.

4. You benefit from criticism.

Nobody enjoys negative feedback. But you know that criticism is a chance to learn, even if it’s not delivered in the best way. And even when it’s unfounded, it gives you a window into how others think. When you receive negative feedback, you keep your emotions in check and ask yourself: How can this make me better?

5. You show authenticity.

Authenticity doesn’t mean sharing everything about yourself, to everyone, all of the time. It does mean saying what you mean, meaning what you say, and sticking to your values and principles above all else. You know not everyone will appreciate your sharing your thoughts and feelings. But the ones who matter will.

6. You demonstrate empathy.

The ability to show empathy, which includes understanding others’ thoughts and feelings, helps you connect with others. Instead of judging or labeling others, you work hard to see things through their eyes. Empathy doesn’t necessarily mean agreeing with another person’s point of view. Rather, it’s about striving to understand–which allows you to build deeper, more connected relationships.

7. You praise others.

All humans crave acknowledgement and appreciation. When you commend others, you satisfy that craving and build trust in the process. This all begins when you focus on the good in others. Then, by sharing specifically what you appreciate, you inspire them to be the best version of themselves.

8. You give helpful feedback.

Negative feedback has great potential to hurt the feelings of others. Realizing this, you reframe criticism as constructive feedback, so the recipient sees it as helpful instead of harmful.

9. You apologize.

It takes strength and courage to be able to say you’re sorry. But doing so demonstrates humility, a quality that will naturally draw others to you. Emotional intelligence helps you realize that apologizing doesn’t always mean you’re wrong. It does mean valuing your relationship more than your ego.

10. You forgive and forget.

Hanging on to resentment is like leaving a knife inside a wound. While the offending party moves on with their life, you never give yourself the chance to heal. When you forgive and forget, you prevent others from holding your emotions hostage–allowing you to move forward.

11. You keep your commitments.

It’s common nowadays for people to break an agreement or commitment when they feel like it. Of course, bailing on an evening of Netflix with a friend will cause less harm than breaking a promise to your child or missing a major business deadline. But when you make a habit of keeping your word–in things big and small–you develop a strong reputation for reliability and trustworthiness.

12. You help others.

One of the greatest ways to positively impact the emotions of others is to help them. Most people don’t really care where you graduated from, or even about your previous accomplishments. But what about the hours you’re willing to take out of your schedule to listen or help out? Your readiness to get down in the trenches and work alongside them? Actions like these build trust and inspire others to follow your lead when it counts.

13. You protect yourself from emotional sabotage.

You realize that emotional intelligence also has a dark side–such as when individuals attempt to manipulate others’ emotions to promote a personal agenda or for some other selfish cause. And that’s why you continue to sharpen your own emotional intelligence–to protect yourself when they do.

The Captain Jesus Manifesto

 My word for 2019, was Captain Jesus, which was a challenge to myself to let Jesus be the one in control of my life. 

Helicopters have joystick and I believe we all have a JoyStick (the controls of our lives). Captain Jesus has been challenging me to hand over this #Joystick and it has been my biggest challenge, but this is what I am learning. Learning to hand over a joystick, to the #JoyKing, so that he can take us on a #JoyRide and thats what I want for my life!!!  Not limited, controlled, small existence because i am too afraid to hand over controls.

You know what I am learning, is that, in reality, I don’t really have controls anyway, it’s a silly illusion I believe, because I cannot control anything in my life, except for my attitude and my choice for wanting to become the leader I was destined to be. The thing about choice is its either an expander/maximiser or a limiter in our lives. Every choice expands our future or limits future and when we make certain choices we sometimes choose limitations out of fear and insecurities.  But every thing we want in life stands not eh other side of fear. let me say that again:

“Everything you’ve ever wanted is sitting on the other side of fear.” 

Fear is a powerful emotion. It often masquerades as a cloak of protection, keeping us from doing things that may cause us harm. But sometimes, the real damage comes from the inaction that fear enables.

2019, was such a great year for me, a year of growth, a year of challenge to be better and in came 2020 and I chose a new word, MORE!!! 20XMORE to be exact and it was a year of change. As you see these past couple of months has challenged us, and we are starting to understand even more so that we are not in control.  And Captain Jesus with the Joystick is still my greatest hope. My hope is Anchored in the One who never changes.

So with that I am sharing some of the questions that challenge me to keep stepping up and out of my comfort zone. To keep stretching to all that God has called me for. Left to my own demise, i am not going to be able to do one sensible thing – you know me, I live one step away form stupid (hahaha)

So everyday I make mistakes, I take the joystick back like a little child. 

I remember when Bella was really small and she was playing with her legos, and when she broke it, I would offer help but she wanted to do it herself, she would be struggling but didn’t want my help. And the same way, I struggle, I try to figure things out my self and Holy Spirit is right there wanting to help, offering to help and I keep pulling aways saying No – I got this, No – I can fix this, but I keep challenging myself to offer it up – Hand full of broken things, broken dreams, broken plans, and I am reminding myself – all need to do is ask.

So  I offer my ask here: 

Its rough, its raw, it’s not perfect but it has helped me come before my God with ams open and i pray that it unlocks a beautiful friendship with the Holy Spirit and Captain Jesus.

It’s in the week after Pentecost that I write this, and I think its divinely inspired to remember the early days when the Holy Spirit came as fire and dwelt among us.

The purpose of Pentecost  is that we become  Christlike as the Holy Spirit is creating a new person in us by “writing” God’s ways on our minds and hearts. Jer 31:33

In a world driven by unreasonable deadlines and demands, it’s not unlikely that many are border lining a nervous breakdown. The relentless pressure to produce results feels like we are strapped onto a treadmill and the speed keeps increasing and we have not way to get off. 

“For a man is a slave to whoever has mastered him.” 2 Peter 2.19

Work has become our God and it was insatiable, no matter how hard we work, it is never enough. We have lost our meaning and have become slaves to a bottom-line pressure and have burned ourselves out. And we have become professionally ineffective.

The Solution

Trust in the Lord with all your heart and lean not on your own understanding. In all your ways acknowledge him and he will make your paths straight.

Prov 3:5-6

So if you are ready to make a change then lets start praying.

Jesus forgive me for not trusting you, for leaning on my own understanding, I look to you for direction, i look to for your wisdom. You said in your word, (James 1:5)  if anyone lacks wisdom we should ask of you, Lord. So i ask for wisdom for today.  Wisdom is a key and I  know that wisdom is what i need.

Proverbs 24:3-4 – By wisdom a house is built, and by understanding it is established; by knowledge the rooms are filled with all precious and pleasant riches.

Jesus in your word it says “For i know the plans i have for you declares the Lord, plans to prosper me, plans not to harm me, plans to give me a future and a hope.

Holy Spirit I ask of you:

  1. Please be my guide today, i pray that you will be with me today, that you will speak to my heart, that you will challenge me to become my best self today, you will guide me into all truth, as your word says. The purpose of my life is to be moulded into the image of my Christ, please help to become everything you called me, to become everything that you intended. I want to return to you at the end of my life, knowing i did everything you called me to do on earth. that i return to you empty and fulfilling everything in my mandate. Help me to challenge fear in my life, especially where it holds me back, limits me from my calling.
  2. Holy Spirit as my guide today i pray that you will open my eyes to the work that I am called to do ?
  3. Please give me wisdom in building my house on the solid rock today. Please reveal to my areas in my life, that i need your and your leadership?
  4. Please prompt my heart for the things of your kingdom. Help me find meaning in my everyday work.  You wired me with a purpose, passions and strengths, i need your help in utilising these gifts to serve the world everyday.
  5. Holy Spirit please take captive of my mind, may no thought exhalt itself higher than you and your word. Bring to my awareness any limiting agreements and decisions  that I made because of pain and hurt that doesn’t serve my purpose and my gift to the world and help me to pull down these strongholds down daily.
  6. Put a guard on my lips, may you Guide me that only words of life will be uttered from these lips towards myself or any other of your creations. I know that out of the abundance of my heart, y mouth speaks, so speak to my daily that i will mediate on your word day and night .
  7. I pray that you will renew my mind as i dwell, in your spirit. As you word states – Do not be conformed to this world, but be transformed by the renewing of your mind. Then you will be able to discern what is the good, pleasing, and perfect will of God.  (Rom 12:2) I pray for my mind to be transformed daily, I pray that you will give me discernment in every moment of today -to discern your perfect will. Take over my thougtts, break the patterns of limitation, lack and scarcity, I ask now for Abundance in my thoughts,  for big thinking, for Possibility Mindset- because with you All things are possible!! I dont want my lack of imagination to Limit you God!!!Challenge my mind today !!!
  8. Now to him who is able to do immeasurably more than all we ask, think or imagine, according to his power that is at work within us, to him be glory in the church and in Christ Jesus throughout all generations, for ever and ever! Amen’ (Ephesians 3:20–21)

I hope this prayer adds value to you

With Love

Coach Ella’

10 Human Victories

Yesterday we spoke about the 10 regrets – and i hope you are challenged to want more for your life ! The lost below speaks of 10 victories that can be ours, but it requires intentionality and effort!!! But this what really living is about 😃

  1. You reach your end full of happiness and fulfillment on realising that you are all used up – having spent the fullness of your talents, the biggest of your resources, and best of your potential doing great work and leading a rare-air life.
  2. You reach your end knowing that you played at a standard of concentrated excellence and held yourself to the most impeccable standards in each thing you did.
  3. You reach your end in noisy celebration for having the boldness of spirit to have regularly confronted your largest fears and realised your highest visions.
  4. You reach your end and recognise that you became a person who build people up versus one who tore people down.
  5. You reach your end with the understanding that while your journey may have not always been a smooth one, whenever you got knocked down you instantly got back up – and at all times, never suffered from any loss optimism.
  6. You reach your end and bask in the staggering glory of your phenomenal achievements along with the rich value you have contributed to the lives of the people you were lucky to serve.
  7. You reach your end and adore the strong, ethical, inspirational and empathetic person you grew into.
  8. You reach your end and realise that you were a genuine innovator who blazed new trails instead of following old roads.
  9. You reach your end surrounded with teammates who call you a rock star, customers who say you’re a hero, and loved ones who call you a legend.
  10. You reach your end as a true Leader Without a Title, knowing that the great deeds you did will endure long after your death and that your life stands as a model of possibility.

Lets do this 🚀


How do we live our lives?

Today i am reminded of a post that a mentor shared with me and i thought to share it here. I listened to a song of Toby Mac – its a latest one and he reminded me of this post again.

When we reach the end of our life will we be filled with deep regret for the things we didn’t do or will we feel victorious knowing we have done all we can to make the world a better place for each other.

These are the 10 regrets that Robin Sharma lays out, and I do think they concisely express many of our greatest regrets and fears. I think to truly live an extraordinary life you need to recognize these regrets so you can find a path in life that will help you avoid them. In tomorrows blog post we will discuss the ideas of the 10 Human Victories.

1. You reach your last day with the brilliant song that your life was meant to sing still silent within you.

2. You reach your last day without ever having experienced the natural power that inhabits you to do great work and achieve great things.

3. You reach your last day realizing that you never inspired anyone else by the example that you set.

4. You reach your last day full of pain at the realization that you never took any bold risks and so you never received any bright rewards.

5. You reach your last day understanding that you missed the opportunity to catch a glimpse of mastery because you bought into the lie that you had to be resigned to mediocrity.

6. You reach your last day and feel heart broken that you never learned the skill of transforming adversity into victory and lead into gold.

7. You reach your last day regretting that you forgot that work is about being radically helpful to others rather than being helpful only to yourself.

8. You reach your last day with the awareness that you ended up living the life that society trained you to want versus leading the life you truly wanted to have.

9. You reached your last day and awaken to the fact that you never realized your absolute best nor touched the special genius that you were built to become.

10. You reach your last day and discover you could have been a leader and left this world so much better than you found it. But you refused to accept that mission because you were just too scared. And so you failed. And wasted a life.

With Love


Candid Conversations

Have you been dodging an important conversation? The kind of conversation that may be uncomfortable, in a situation that you wish would just take care of itself? Are you dancing around a subject, being less direct, less candid than you really should be because you fear conflict or don’t want to hurt someone’s feelings?

Have you been dodging an important conversation? The kind of conversation that may be uncomfortable, in a situation that you wish would just take care of itself? Are you dancing around a subject, being less direct, less candid than you really should be because you fear conflict or don’t want to hurt someone’s feelings? Preparing for candid conversations can be hard.

You know what’s going to happen, right? As a result of not being candid, we can let situations like this stew and brew until they erupt and end up causing more damage than was necessary. It’s only a matter of time before one of you gets so frustrated by what’s unspoken that you will say things that shouldn’t be said instead of having a candid conversation about what needs to be discussed.

But you’d rather risk handling a ticking time bomb than put in the time and effort and emotional risk of having THAT conversation. I know. I’ve felt the same way at times. You’ll have to weigh the stakes of speaking up versus letting this one fester. Just don’t wimp out if the stakes of doing so are greater than those few moments of discomfort required to initiate the conversation.

If you decide to go for it, to have a candid conversation, here are some tips that may make it more productive. (I didn’t say these would make it any easier, but that is a possibility. … for now, let’s focus on at least getting somewhere with the conversation.)

First, know what it means to be candid. It’s doesn’t mean you have the green light to be unkind or to go on the attack. In fact, to be effective at being candid, you have to put some real thought and objectivity into your preparation. Candor means “the state or quality of being frank, open, and sincere in speech or expression; free from reservation, disguise, or subterfuge; straightforward.” The synonyms for candor are: matter-of-fact, frank, flat-out, plainspoken, straightforward, direct. It’s all about being truthful in a way that someone else can find constructive support in what you say to them.

Preparing for a Candid Conversation: 7 Checks

To prepare yourself for candid conversations, take these seven steps before you tackle the conversation. These will boost your confidence and help you reign in your emotions. Going into the conversation with the right intent minimizes the other party’s defensiveness and means the conversation is less likely to devolve into an emotionally-charged exchange.

  1. Have clarity of purpose.
  2. Identify emotional triggers.
  3. Check your assumptions.
  4. Focus on the positive outcomes.
  5. Consider the other perspective.
  6. Organize your thoughts and back up your key points with specifics and examples.
  7. Plan for “We” and “I” (not “You”) statements.

These are simple preparations. We often shortchange their importance because we are acting on our own emotion or we feel we’re too time-taxed to take these steps. But it’s charging into these candid conversations without being thoughtfully prepared that becomes a time drain. Not only does the conversation itself take longer, but we put obstacles and hurt feelings in our relationships that may take a long time to heal. It is worth the time to think and prepare before you speak candidly.

Preparing for Candid Conversations: 4 Neutral Statement Ideas

So now you’re ready for the conversation… Be sure to open it up with a neutral statement, one that doesn’t accuse or blame. Here are some ideas for good openings:

  • “I’d like to discuss ______. And I’d like to start by understanding your point of view.”
  • “I think we have different perceptions about _______. Tell me your thoughts.”
  • “I have something I’d like to discuss with you that I think will help us work together more efficiently.”
  • “Let’s talk about what just happened.”

You’ll notice that these conversations start by being inclusive and open. You’ll be operating with an assumption that there really are two sides to every story. Rather than entering into the conversation to force your own agenda, you are seeking first to understand. To do that throughout the conversation, you’ll want to inquire with an open mind. Then you should acknowledge the other party’s position and that you’ve heard and understood what they had to say. Don’t race through these first two steps –– they are extremely important because we all just want to be heard and understood.

Once you’ve truly heard and understood, you can advocate your position without attacking the other party’s position. This isn’t about a point-for-point competition. In fact, there may be aspects of the situation where you are both right. So consider collaborating to build a mutually agreeable solution. If the conversation does become adversarial, go back to one of the opening statements and follow this process through again and again.

Maintain your own objectivity throughout. If emotions get out of control, call a time out and refocus on your preparation steps. Remind yourself that you want a productive outcome and a preserved relationship more than you want to have your emotional release. Tirades, dressings down, woe-is-me whining, and tears won’t get you want you really want from this conversation. Keep yourself in check.

Preparing for Candid Conversations: 8 Cautions

Here’s a list of cautions. You’ll know you’re going too far outside the boundaries and that the conversation is becoming unproductive if:

  • You don’t maintain objectivity.
  • You resort to blaming or shaming.
  • You use superlatives (always, never).
  • You do not offer specifics & examples.
  • You beat around the bush.
  • You minimize and apologize.
  • You “protect” someone from the truth.
  • Your message is not clear.

You can do this. You have the time, and you have the spine. All you need to do is prepare yourself and proceed.

Unblock Mental Blocks

Creativity is about getting in the Zone quickly and more frequently.

Have you ever heard this statement? “I am in the Zone!” or “I just can’t get into the zone!””I need to be in the Zone to write, create, invent!”

I love it when I hear people say: “I am in the Zone, I am in Flow!!! And I usually respond with – please go on don’t let me distract you, because i know from first hand experience how hard this is!!

As a Content Creator for either Radio, my Programmes or Books- gosh I have to be in zone to create! And I am not sure if i am the only one who struggles to get into that ZONE, usually my desk is not the way i need it, or my closet needs a makeover, or I need a vacation or something! I found that the moment I am supposed to get into that creative Zone – I am usually Zoned out! Procrastination sets in and i am left with a few days before I get what i need done.

Now there is reason why – i am thinking something i never thought, i am crating something that hasn’t been created before – and this is hard!!! Most times we are feeling in the dark, so it’s understandable that we look everywhere but within for the answers. So this article is to let you know that I get it and I am sharing my thoughts here to help you move one step closer to that which is seeking you!

So I have adopted a new plan, a new regime and a new strategy and i hope it help you too, because the world is desperate for the gift of who really are, to show up and inspire and challenge….

According to Dr John C Maxwell there are 4 types of Zones we can find ourselves in, I share them here so that you can become aware and then take responsibility for where you find your self:

  1. THE COASTING ZONE: “I do as little as possible”
  2. THE COMFORT ZONE: “I do what I have always done”
  3. THE CHALLENGE ZONE: “I attempt to do what I haven’t done before”
  4. THE CREATIVE ZONE: “I attempt to think what i haven’t thought before”

To which of these do you naturally gravitate to? Do you live in the coasting zone, casually, passively – doing as little as possible? Or do you stay in your comfort zone, avoiding risks?Do you connect with the challenge Zone, where you try new things and willingly risk failure? Or do you try to stretch yourself the furthest by living in the creative zone, where you explore new ideas, seek out other perspectives, and cross bridges i your imagination long before you physically reach them?

As you know my suggestion is to live in the “CREATIVE ZONE”. Entrepreneurs have to!!! Our business success depends on our ability to not only think creatively but also challenge our own limitations or mental blocks! This how we keep expanding our potential. Below are the 7 Mental Blocks that you need to challenge!


It’s wrong to believer there is only one right answer to any question. There are always other solutions. If we believe they are there and we’re willing to look for them, we will find them.


Albert Einstein said “Imagination is more important than knowledge. Knowledge is limited. Imagination encircles the world. Imagination turns possibilities into realities.


Thomas Edison made a great quote “There ain’t no rules around her!” We are trying to accomplish something!” All Industries right now are ripe for Disruption, and I love it!!!


Life is complex. It’s mess. IT’s contradictory and paradoxical. Why in the


Creative people don’t avoid failure. They fail fast and the fail forward. They see failure as learning. They understand failure is feedback. Embracing risk is the key to growth.


To stand up is to stand out. You have to stick your neck out to put your head above the crowd. If others don’t at fist understand or accept you, so what? All the great dreamers looked foolish to someone. How you are perceived by others is less important than how effective you can be.


The mental block that keeps most of us from being creative is believing we don’t posses creativity. By this self-perception is a barrier to talent, opportunity and intelligence. but the truth is that everyone can learn to be creative. The only real block is our disbelief.

“Creativity Thrives when one subject is approached from many difference perspectives”

John C Maxwell

FISH! by Stephen Lundin

Here’s a great love story with a powerful workplace message. It’s a really easy read and one I encourage all my clients to get in to. It teachs the steps to take to learn to love what you do, and make your workplace an energetic, enthusiastic and wonderful place to be.

Here’s a great love story with a powerful workplace message. It’s a really easy read and one I encourage all my clients to get in to. It teachs the steps to take to learn to love what you do, and make your workplace an energetic, enthusiastic and wonderful place to be.

The Theme –Work Made Fun Gets Done!

The key characters Mary Jane Ramirez, a manager from First Guarantee Financial, and Lonnie, a fishmonger from Seattle’s world famous Pike Place Fish Market, teach us how to transform a “toxic energy dump” into a workplace that adds value, productivity and profit to the company, creating happier workers, employers, and customers!

1. Choose your attitude.

Following the sudden death of her husband, Mary Jane had to take a position on the dreaded 3rd floor of First Guarantee Financial because of the salary raise and benefits it would provide her, as she was now a single parent.

The challenge was to transform this “toxic energy dump” into a unit that the rest of the company could work with effectively. They were the butt of all company jokes, where phone calls would go unanswered, and people could be counted on to rush to the elevators at 4.30 every day.

Mary Jane stumbled upon the Pike Place Fish Market one day during lunch. She immediately noticed the energy, enthusiasm, and interaction the market fishmongers and customers had. She made friends with Lonnie, who promised to help teach her staff the secrets of the success of the Fish market.

Lesson 1: There is always a choice about the way you do your work, even if there is no choice about the work itself. We can choose the attitude we bring to our work.

Wisdom from the Pike Place Fish Market:

• Have the courage to change.

• Never fear the risk of failure. The risk of doing nothing is greater than the risk of acting.

• Leave your own indelible mark on the world. Respect your creative urges. Your choices are as authentic as you are.

• Never stop learning and growing.

• You have within yourself more resources of energy, talent, and strength than you think.

• Concrete steps to take: Call a meeting and speak from the heart, find a message that communicates choosing your attitude in a way that everyone will understand and personalize. Provide motivation, and persist with faith.

Life Is Too Precious To Be Passing Through To Retirement.

At the Pike Place Fish Market, a character named Wolf had been on the road to a career as a professional race car driver. Following a serious accident he wallowed in self-pity and his girlfriend left him and friends stopped calling. He realized he had an important choice to make – live fully, or let life slip away in a series of missed opportunities.

2. Play! You can be serious about your work without taking yourself too seriously.

In Lonnie’s words “This is a real business which is run to make a profit. This business pays a lot of salaries, and we take the business seriously, but we discovered we could be serious about business and still have fun with the way we conduct business. We have a lot of pride in what we do and the way we do it. And we have become world famous.”

3. Make someone’s day. Create great memories.

The playful way we do our work allows us to find creative ways to engage our customers. Find ways to respectfully include them in the fun. Mary Jane observed this in the way customers had fun catching fish thrown by the fishmongers. Customers like being part of the show.

4. Be present.

Focus on the customer in front of you and be tuned in to opportunities to be there for people. Be alert, and pay attention.

Find Ways To Let Your Staff Discover The Fish Philosophy For Themselves.

Mary Jane realized it wouldn’t work to simply tell her staff about the Pike market, they had to see it for themselves.

The staff were assigned to think about the four key ingredients she outlined.

The Team Reports

Each Team brought their reports to the rest.

The Play team used a game to come up with some great ideas to implement more fun with a happier atmosphere.

The Make Their Day Team used a survey to understand what others thought of them and came up with a list of strategies to implement.

The Present Moment Team members related personal stories on the importance of being present for people and identified how to be fully present for one another and their customers.

The Choose Your Attitude Team report was brief and direct to the point, listing the benefits of choosing your attitude:

THE CHOICE IS YOURS. “Angry, disinterested, bitter” or, “Energetic, caring, vital, supportive, creative”

One Year Later

The book finishes with a look at life a year later… I won’t spoil the story by telling you the ending… you need to read it for yourself to get the full message.

Are you a Leaner or Lifter?

Studies show some critically important facts about the workplace. First, the number one reason people leave their jobs is that they don’t feel appreciated. Also, 9 out of 10 people say they are more productive when they are around positive people.

Leadership is your ability to lift and lead others!!!

Every single person you meet – needs to be lifted to higher level. That is leadership. Does your presence in another’s life – lift them.

Are You a Lifter or Leaner?

There are just two kinds of people on earth today,

Just two kinds of people, no more, I say.

There are just two kinds of people on earth today,

Not the rich and the poor, for to count a man’s wealth

You must first know the state of his conscience and health.

Not the humble and proud, for, in life’s little span,

Who puts on airs is not counted a man.

Not the happy and sad, for the swift counting years

Bring each man his laughter and each man his tears.

No, the two kinds of people on earth I mean

Are the people who lift and the people who lean.

Wherever you go you will find the world’s masses

Are always divided in just these two classes.

And oddly enough you will find, too, I ween,

There’s only one lifter to twenty who lean.

In which class are you?

Are you easing the load

Of overtaxed lifters who toil down the road?

Or are you a leaner who lets others bear

Your portion of labour and worry and care?

– Ella Wheeler Wilcox –

Studies show some critically important facts about the workplace. First, the number one reason people leave their jobs is that they don’t feel appreciated. Also, 9 out of 10 people say they are more productive when they are around positive people. One study found that negative employees can scare off every client they come in contact with – for good!

Answer these questions if you are serious about becoming a Lifting Leader!

  • Are you Willing to Invest in Others?

Are you willing to invest in other people? You may build a beautiful house, but eventually it will crumble. You may develop a fine career, but one day it will be over. You may save a great sum of money, but you can’t take it with you. You may be in superb health today, but in time it will decline. You may take pride in your accomplishments, but someone will surpass you.Relationships are like anything else. The return you get depends on what you invest.

  • Are you willing to be vulnerable and courageous?

Approachable people are real. They engage with others on a genuine level, and don’t pretend to be someone they’re not. They don’t go out of their way to hide what they think and feel. They have no hidden agenda. Authenticity wins every time.

  • Are you willing to focus on others?

All human beings possess a desire to connect with other people. The need for connection is sometimes motivated by the desire for love, but it can just as easily be prompted by feelings of loneliness, the need for acceptance, the quest for fulfillment or the desire to achieve in business.

To fulfill our desire for relationships, we must stop thinking about ourselves and begin focusing on the people with whom we desire to build relationships. When you stop wor- rying so much about yourself and start looking at others and what they desire, you build a bridge to other people and you become the kind of person others want to be around.

  • Are you willing to learn from other and be teachable?

Each person we meet has the potential to teach us something. All of us can learn things in unlikely places and from unlikely people. But that’s only true if we have the right attitude. If you have a teachable attitude, you will be positioned well to learn from others.  Leaders who think they know everything and shut down other peoples input, very quickly find themselves alone.


You are responsible for developing your talent and the team around you’s talent as well. How do you do this effectively? You do it by becoming a leader who lifts constantly, take people higher, lighten the load, keep adding value and watch your leadership compound.

Lots of Love


Successful People Think Differently than unsuccessful people

I have been a student of thinking for the past several years. It’s what gets me going. It’s critical to make progress in life. So if you want to learn about thinking here, then join me as we cover Think-Ability over the next few weeks.

I have been a student of thinking for the past several years. It’s what gets me going. It’s critical to make progress in life. So if you want to learn about thinking here, then join me as we cover Think-Ability over the next few weeks.

Question 1: How skilled are you in your thinking?

Does your thinking help your achievement? If you are currently not successful, or not as successful as you would like to be, it maybe because you need to jumpstart your thinking.

Over the next few weeks we will learn:

  • How we can improve our thinking – because to do well in life , we must first think well,
  • The ideas and action steps to help you make the best use of your most precious possession: your mind,
  • Discovery of new mental habits that can be learned and that by changing some of them, you can change your life,
  • Specific techniques on how to think, not what to think,
  • How to see an immediate impact and open the door to new possibilities.

Over the next 90 days, consistently set aside 15 minutes every day for the next 90 days to think intentionally about how you think. Join me in unpacking your thoughts and your inklings and move forward by taking action to the questions that follow.

Day 1

You are today where your thoughts have brought you. You will be tomorrow where your thoughts take you.

James Allen

Changing from a negative thought pattern to a positive one is the biggest most important improvement you can make in your thinking. We are wired with a negative bend

12 things Successful people think

We can learn a lot by observing the most successful among us in action. What thoughts do they have during their day? What makes them tick? Here are 12 of their most powerful thoughts.

We can learn a lot by observing the most successful among us in action. What thoughts do they have during their day? What makes them tick? Here are 12 of their most powerful thoughts.

1. I love my job!

The most successful have taken the time to find out who they are and what makes them tick. Their work resonates with every fiber of their being, and they love what they do.

2. I will see this through.

Even when things are looking grim or there are huge obstacles in the way of success, remarkably successful people persevere toward the achievement of their goals.

3. I will find a better way.

When they see that a system isn’t working any longer, they brainstorm ideas for making something that is broken work again.

4. I have my day mapped out.

They schedule out their day and conquer their top priorities first, crossing tasks off their list as they are accomplished.

5. I might stumble, but I will not fall.

Successful people know that they won’t succeed at everything and that there will be those inevitable failures. They turn these failures into learning experiences and keep going strong, knowing the next success is right around the corner.

6. I have the time.

Successful people find the time to achieve their goals of the day, even if it means getting up at 5 a.m. or working late into the night.

7. I will continue to grow as a person.

The most successful people aren’t searching for perfection and instead have an insatiable curiosity and thirst for learning new things and ways of doing things. They have a deep desire to grow personally and professionally and learn as much as they can along their way to huge success.

8. I create my own success.

They don’t rely on others to pave their way to success. They truly believe that through their commitment, work ethic, and beliefs, success can be theirs.

9. I am focused on the here and now.

They don’t let past mistakes bog them down and instead live each day as if it is a new, fresh beginning–a new day to lay down the path for accomplishing their goals and even to begin new goals.

10. I have clear goals.

Even if they aren’t necessarily 100 percent sure how they are going to achieve them at first, the most successful people always have clearly defined goals and know where their headed or, at least, where they want to be headed.

11. I know when it’s time to pull the plug.

When others might be tempted to hold on a few more days or weeks, the most successful people have an innate ability to know when the pursuit of a particular goal needs to end–that defining moment when they come to the realization that continued pursuit is a waste of their time and resources.

12. I am so thankful for what I have.

They never forget to be thankful for what and whom they have in their lives and the successes they have achieved. They appreciate the support from family, friends, and colleagues and make sure to let them know how appreciated they are on a regular basis.

From Career to Calling

Most people miss this one. This fundamental issue that troubles us, haunts us, pulls our hair by the stars. It’s our calling. Most people focus on making a living and not on creating a life.

“Some wake up to an Alarm. Some Wake up to a calling” -UNKNOWN

Most people miss this one. This fundamental issue that troubles us, haunts us, pulls our hair by the stars. It’s our calling. Most people focus on making a living and not on creating a life.

Most people fall into 3 groups:

  • You do a job
  • You build a career
  • You fulfil your calling

Author Frederick Buechner said that your purpose is at “that place where your deep gladness meets the world’s deep need.” When you find your calling- when you find what is calling you, it will result in you merging your skills, talents, character traits and experiences. It will make use of your experience, you gifts, and the lessons you’ve learned. It will be represented by a deep desire to create, lead, inspire and make a difference. Take a look at this table by Dr John C Maxwell:

Mainly about youMainly about others
Something you chooseSomething chosen for you
Separated from your best lifeIntegrated into your entire life
You can take it or leave itNever leaves you
Something you can doSomething you must do
Measured by successMeasured by significance

When you find your calling – your why -you find the reason why you exist, your purpose for living. You are excited everyday for the rest of your life. People know you for YOUR ENERGY and EXCITEMENT for life.

  • When you find your why – you find YOUR WAY.
  • When you find your why you find YOUR WILL.
  • When you find your why you find YOUR WINGS.

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Successful Thinking

Several years ago, I taught a lesson titled, “How Leaders Think.” Like a lot of my older lessons, there is plenty about the content that I would have to change if I were to present it today—after all, I’ve grown over the years, and what I think about thinking has changed quite a bit.

But as I thought about this week’s blog, I couldn’t help but pull out my old notes. Leadership requires constant thought; if you’re not thinking about a problem, then you’re thinking about your people, or thinking about possibilities.

The mind of a leader is in near-constant motion.

What every leader needs to consider, is whether or not that motion is producing something worthwhile. After all, activity doesn’t equal accomplishment—especially in your thinking.

So how do you think like a leader?

Leaders Think Big

Nothing hurts a leader like small thinking. When you’re at the top of the decision ladder, you need to bring your A-game to every situation. Pushing the envelope with creativity and vision is essential for a leader.

The reason is simple: everyone else will try and talk your ideas down. And that’s good—you need people on your team who will challenge you and reign you in. But that means it’s your job to think big so that the ideas you settle on aren’t too small.

Big thinking isn’t reckless thinking either. It’s just big. You are responsible for the big picture, and big picture thinking by nature cannot be small—otherwise, we’d call it small picture thinking. Reality still must come into play, but that doesn’t mean you can’t define a new, larger reality to chase.

Leaders Think Others First

Say it with me: leadership is about serving others. That means leaders should make other people a priority in their thinking.

Leaders want more for others, even before they know to want it themselves. Leaders see more than others, not just in terms of strategy and vision, but in terms of seeing potential and talent in the people around you.

So, it’s only natural that leaders think more and before others—and think a lot about those others in the process.

You should be thinking about how to grow your people and encourage them to grow themselves.

You should be thinking about which people have leadership potential and how you can develop that within your organization.

You should be thinking about which people solve problems, take initiative, and add value to the mission so you can move faster, go farther, and do more.

And you should be thinking about other ways you can add value to people as their leader. Because without other people, you’re not a leader—you’re just a person with a mission looking for a team.

Leaders Think with Focus

The last thing I want to say about thinking like a leader is that leadership thinking requires focus. That’s because a leader rarely has two consecutive good days on the job, which means a leader has to be intentional about thinking and be intentional while thinking.

Intentionality about thinking is a matter of schedule and priority. If you make thinking a priority (and you should), then putting time on your calendar for thinking is the next natural step. I recommend leaders have a dedicated thinking place and a dedicated thinking time—and stick to both. Too often leaders aren’t intentional about their thinking, and the end result suffers.

Intentionality with thinking is a matter of consistency. It means eliminating excuses and distractions. I have a lot of young leaders on my teams, and it’s not uncommon for them to lament on the amount of overwhelm they experience—and not just because we keep them busy!

Every leader knows what it means to be overwhelmed—to have more problems or possibilities than you know how to handle. Overwhelm is normal, and intentional thinking is the best antidote. Nothing combats too many ideas like focusing on one or two, just like nothing destroys a creative block like jotting down as many ideas as possible.

Thinking is rarely a one-way street. Just like healthy eating and exercise are the surest—and least used—methods for losing weight, setting aside time to think and actually thinking are the best way to combat overwhelm.

That type of thinking is so crucial, I wrote the book How Successful People Think. I wanted leaders to have a practical guide to different (and essential) types and styles of thinking. It’s also why my team is developing a new Mentor’s Guide to Focused Thinking. We want to help leaders think like leaders!

My thinking about thinking may have changed over the years, but one thing remains the same: I spend time thinking!

And so should you.

Thinking is how leaders—good leaders—take their people to the top.

-Our thoughts determine our destiny. Our destiny determines our legacy -People who go to the top think differently than others
-We can change the way we think!

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Today we learn about Autonomy in the workplace. Through this lesson, you will learn how to define autonomy and gain insight into how the concept works in personal, and organisational contexts.

Definition of Autonomy

Every day we make countless decisions about everything from what to wear in the morning to what to eat for dinner. In most cases, we never stop to think about why we’re making these decisions nor do we pay much attention to the fact that no one is helping us to make them. If you stop and think about it, though, we have not always had the power to make decisions for ourselves; rather, we are granted this power as we grow older. The power to make our own decisions without the interference from others is what’s known as autonomy, and in nearly every sphere of life, it is incredibly important.

Autonomy is a term used to describe a person’s  ability to make decisions, or speak and act on their own behalf, without interference from another party. 

The importance of autonomy at work

Autonomy, in its simplest definition, is the urge to direct your own life. It’s something we want in both our professional and personal lives, but having autonomy at work (or not having it!) has taken on a pressing new meaning. Autonomy in the workplace isn’t just about managing our actions – it’s about choice; to be able able to choose and actually create our options.

The importance of autonomy in the workplace can’t be minimized. It has a knock-on effect on productivity, creativity and the quality of work produced, as well as work satisfaction and workplace trust. Without the ability to control what, when, and how we work – and even who we work with – we’ll never be fully motivated to complete a task… Nor will we want to stay with a company for very long. People simply won’t invest in a workplace that doesn’t respect their ability to manage their own professional space.

In our new era of “employee experience”, people expect to feel empowered at work. They want to feel valued and have a sense of ownership. If they don’t, most will simply up and leave. And where people feel oppressed and unhappy, neither promotions nor pay rises will fix the problem. In fact, one study found that people were two and a half times more likely to take a job that offered more autonomy than more influence.

While most managers recognize micro-management is bad for business, few have put strategies in place to actively support its solution: work autonomy. And yet, most of us – 79% according to one study – have experienced the pains of having too little autonomy in the workplace. As expectations of what we want from our jobs and employers develop, so too does our desire for greater autonomy. Here’s why building greater autonomy at work should be a top priority for every company – and how to practically go about it.

Steps to Build Autonomy in the Workplace

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The Creativity Mindset

“The bigger people dream, the bigger they tend to live. And this is without adding God to the formula. When you begin to understand that you are at the core a spiritual being, it begins to make sense why you need the Source of all creativity active in your life to fully live out your God-given potential.

“The bigger people dream, the bigger they tend to live. And this is without adding God to the formula. When you begin to understand that you are at the core a spiritual being, it begins to make sense why you need the Source of all creativity active in your life to fully live out your God-given potential.

How Creative Thinking Can Make You More Successful

  1. Creative thinking adds value to everything
  2. Creative thinking compounds
  3. Creative thinking draws people to you and your ideas
  4. Creative thinking helps you learn more
  5. Creative thinking challenges the status quo

How to Become a Creative Thinker

  1. Remove creativity killers
  2. Think creatively by asking the right questions
  3. Develop a creative environment
  4. Spend time with other creative people
  5. Get out of your box

Creative Thinking Action Plan

  1. Find or foster a creative environment
  2. Do something different
  3. Ask yourself more questions

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Discover your Genuis

Discovering what you are really good at is the first step to finding meaning and fulfilment in life. I love this quote of Albert Einstein who says:

Discovering what you are really good at is the first step to finding meaning and fulfilment in life. I love this quote of Albert Einstein who says:


Research shows that, when we use our strengths, we’re happier, more engaged and more likely to achieve our goals. This doesn’t just benefit you, but also people, groups, teams, and organizations you work with. When each person knows their strengths and makes use of them, group and team relationships are stronger and people achieve better results.

How To Be A Happy And Productive Remote Worker

Some challenges of remote work include feelings of loneliness, isolation, and disconnection. However if you get the right mix – you can become most productive as a remote worker. I truly believe that putting good learnings into place will help those working remotely for the first time—or for the fortieth time—be their best remote working selves.

This post was documented on the 15th March – 1 Month Ago!!!! Now this may become a lifestyle so a great read – Recycled!!!

Remote Working

Whether you’ve been working remotely for a decade (like me!) or are just getting started on your remote working journey, there are ways of making sure it’s a delight instead of a total drag. 

For the many that are forced to embrace our way of working now -there may be fear, anxiety and a lot of uncertainty. But to be honest its the best way to work i feel and for years i have belonged to remote organisations and have been attending church remotely, conferences remotely and have absolutely loved being connected even though i was not physically in that room. So embrace this season to become more tech savvy.

In a recent survey, 77% of respondents reported greater productivity when working remotely compared to working in an office setting. In a different survey, 82% of respondents reported feeling happier when working remotely. 

However, remote work is not all sunshine and yoga pants. 

Some challenges of remote work include feelings of loneliness, isolation, and disconnection. However if you get the right mix – you can become most productive as a remote worker. I truly believe that putting good learnings into place will help those working remotely for the first time—or for the fortieth time—be their best remote working selves.

What Is Remote Work?

I’m going to define remote work as “working from home, collaborative spaces (or wherever you choose) as a discipline.”

This means you’re treating remote work with an appropriate amount of respect and thoughtfulness at both an individual and at a team level. 

You’re constantly trying to better yourself as a remote worker, and build a balanced remote culture within your team. The next most important thing is for your team to develop a shared context. A shared context means everyone is playing by the same rules, understands the team’s rituals and practices, and feels that they are operating in an equitable environment.

A normal programme at the Leadership Academy SA.  Some people are in offices, some people are working remotely. Can you tell?

Most people who work on Leadership Academy SA activities  do so remotely. We decided to go down that road early on when we were a startup because remote work enabled us to meet anytime and anywhere, we get to hire the best people regardless of location, develop a results-oriented culture, and scale our processes digitally.

So how did we do it?

Let’s first explore what it really means to be a “remote worker” because that’s the first step to success. 

Working From Home Does Not Equal Remote Work

In a lot of companies, “working from home” is synonymous with well, not really working.

One of the biggest misconceptions about remote work is that we’re all just sitting around in our yoga pants, binging Netflix, and doing our laundry. I think this comes from a mentality that, if you can’t see someone, how do you truly “know they are working?”

That’s got to be the first cultural myth to dispel in any organization that is really, sincerely willing to give remote work a fair chance. When remote work is your day-to-day reality, and not a wink wink nudge nudge exception, it becomes imperative to figure out the best ways to work.

People have different times where their energy peaks and you will see their are extremely productive – for some its 11pm at night and for others its 4am- remote workers get to schedule their time around this productivity. the worst thing is to be stuck on a commute during your most productive thinking time. So here are some insights on how to develop a remote working plan.

LASA’s Rules For Remote Work

We’ve developed a list of rules and practices that help maintain a shared context and help our team work together no matter where they are located.

1. Assume Remote

If even one person on your team is not in an office, assume remote. This means that you should take meetings from your desk and make sure to share all context of said meeting in a recording of some sort – either written – but i actually just share the link of the actual recording as soon as possible.

2. Have A Dedicated Office Space With A Door That Closes

When you’re working remotely full time, it’s important to designate and optimize a workspace that is not your kitchen counter or living room couch. I have dedicated Home office. Which is private and very beautiful, it’s my haven for productivity.

The door that closes is about making sure you’re creating the mental space to focus. This means having dedicated childcare when you’re working, just as you would if you were working in a traditional office environment.

3. Have The Tools To Do Your Job. 

Every team needs to use a defined digital toolset and every individual needs to have a strong internet connection. For example, we use Zoom for video meetings, Watsapp for chat,  Google Docs for sharing docs. Your toolset may be different, but defining it as a team is important for developing that shared context.

4. Communicate, Communicate, Communicate 

Follow the Rule of Seven, which states that people need to hear a message seven times before they’ll internalize it. If you feel like you’re over-communicating information, you’re probably communicating just the right amount.

5. Schedule Face Time

Make sure your team has the opportunity to meet and bond in person. Having regular off-sites is key to fostering human relationships that make working remotely function better and more smoothly.

Working remotely only works in organisations where Leadership Abilities are high – like ours. The reality is we are an organisation built on trust, purpose and autonomy. These are things we have cultivated for year. I guess it true that leaders keep climbing the tallest tree and keep a good vision of changing terrains. If you haven’t been fortunate for gearing your team to work remotely, maybe now would be a good time.

Reach out to us to assist helping you develop a plan to keep your greatest asset healthy in this very tumultuous time

with Love


Easter 2020 Song List

Welcome to another beautiful Easter Celebration, 2020. Easter is “LOVE IN ACTION” for me and another opportunity to remember the sacrifice paid for us. Enjoy the Song Selections that I will play on Radio this Easter 2020.

The Blessing – Elevation

Goodness of God -Bethel

Living Hope -Phil Whickam

See a Victory -Elevation Worship

This is a Move -Brandon Lake

Graves into Gardens


Don’t get left behind.

There is a well-known Chinese proverb that says that the wise adapt themselves to circumstances, as water molds itself to the pitcher. Perhaps at no other time in recent history has adaptability been more important than it is now. Adaptability – the ability to change (or be changed) to fit new circumstances – is a crucial skill for leaders, and an important competency in emotional intelligence.

A 2008 study conducted by the Economist Intelligence Unit, entitled Growing Global Executive Talent, showed that the top three leadership qualities that will be important over the years ahead include:

  • the ability to motivate staff (35 percent);
  • the ability to work well across cultures (34 percent);
  • and the ability to facilitate change (32 percent).
  • The least important were technical expertise (11 percent) and
  • “bringing in the numbers” (10 percent).

As a leader, it is therefore crucial to make a concerted effort to understand people of different cultures, and cultural adaptability has become a leadership imperative.

An example of a leader who epitomizes this prized quality is Robert McDonald, chief operating officer of the Procter & Gamble Company, who has spent much of the past two decades in various overseas postings. In a recent interview, he said: “I did not expect to live outside the United States for 15 years; the world has changed, so I have had to change, too. When you look at my bio, foreign languages are not my best subjects. But, when you move out of your culture, you have to learn foreign languages.”

This willingness to get out of one’s comfort zone, and learn continuously as a way of adapting to changed surroundings, marks a key difference between successful and unsuccessful leaders.

“Adapt to Perish”

HG Wells

As a Coach, one fo the critical factors of my work is to challenge peoples mental Scripts. Because we all work of a mental script -someones our mental scripts become outdated from the real world situations.

Our brain has been and will continue to process in information. It creates mental pathways, programming or “behavioral scripts,” or mental models that automate almost every action that we take. For example, growing up, we build a behavioral script for the physical motions required in tying our shoes. Through practice, this script is eventually entrenched and it ends up making the action so easy and automatic that we never give it another thought. Another example of a behavioral script that we learn is ducking when something is thrown at us. Behavioral scripts simplify our world, make us more efficient and help us move around faster and with less effort. They influence not only our actions but also what we perceive and believe.

Now here’s the challenge -We tend NOT to notice things that are inconsistent with the models, and we tend NOT to try what the scripts tells us is bad or impossible.”

The efficiency of these scripts carry with them a downside: they can divert our attention from important information coming to us from our environment. In other words, the models or scripts push us to disregard the reality of a situation, and dismiss signals because the message we get from our scripts is that we already know about it. So we make decisions about a situation that, aren’t really decisions in the real sense of the word. They’re simply automated behaviors.

Mental scripts may also result in stubbornly clinging to the notion that “this is how we have always done it”, refusing to understand and accept the realities of a new situation. Henry Plotkin, a psychologist at University College in London, states that we tend to “generalize into the future what worked in the past.” So, whatever worked in the past, do it; whatever didn’t work, avoid it.

This is, of course, the anti-thesis of the quality of being adaptable, of being flexible under the influence of rapidly changing external conditions. It can make us rigid, unresponsive to change, and unwilling to learn and adopt new ways, all of which can have an impact on our ability to survive and succeed in the long run. People who score high on the adaptability competency are able to deal more positively with change, and they are able to do what it takes to adapt their approach and shift their priorities.

Agility in Action

Here are a few tips for developing adaptability.

  • When you catch yourself shooting an idea down, take a moment to consider what mental scripts are influencing your behavior. Mental scripts are so automatic that you have to decide intentionally that you want to challenge them, if you want to improve your leadership.
  • Help your people distinguish between observation and inference, between fact and conjecture. Inference and conjecture can be influenced by mental scripts which don’t have a bearing on reality. Be the voice in the room that calls others’ attention to this possibility, and help everyone pause so that they can analyze inferences and conjectures that may or may not be valid.
  • Do you habitually insist on going “by the book”? Is this necessary for every issue? Might you enhance your team’s productivity if you paid more attention to the effect that this might have on the people involved? What would happen if you applied standard procedures more flexibly?
  • Consider that when we push the envelope, and when we intentionally put ourselves in situations that are outside our comfort zone, we grow. Are you trading on old knowledge? Do you need to update your skills? Are you relying too much on your title as the sign of authority? In today’s working environment, surrounded by highly intelligent and specialized knowledge workers, this no longer works. We need to adapt by continually evolving and reinventing ourselves. In “Rethinking the Future”, Warren Bennis talks about the importance for leaders to recompose their leadership style and to continue to adapt: “It’s like snakes. What do snakes do? They molt, they shed their outside skins. But it’s not just that. It’s a matter of continuing to grow and transform, and it means that executives have to have extraordinary adaptability.” This applies to every level in the organization: change or perish.
  • When we are in a position for a length of time, we may tend to become accustomed to the status quo and fail to challenge the process in order to continue to grow and improve. If you left tomorrow, what would your successor do to improve things? Consider making these changes yourself.
  • In today’s environment of complex challenges and rapid change, the ability to solve problems becomes even more crucial.
  • If you want a test to assess your level of adaptability, consider these 4 statements are give yourself score of 1-10.
    1. Openness to new ideas.
    2. Adaptation to situations.
    3. Handling of unexpected demands.
    4. Adapting or changing strategy.

Adaptability is not just a “nice to have competency.” It is a competitive advantage for you, as a leader and for your organization.

So, where does your company stand in terms of adaptability? What do you need to do to keep up with the pace of change, with the increasing complexity of today’s workplace? Long ago, Benjamin Franklin said: “Wide will wear, but narrow will tear.” What can you do today to widen your perspective, to stretch the limits imposed, to extend the scope and meaning of what you do as a leader?

How to Become More Adaptable

So how does one do it?

Learning an adaptable mindset does not come naturally to everyone, but there are methods to increase adaptability that any leader can use and be effective.

  • Think outside the box– Once in a while, you have to shake things up. If you’re not innovating at all and simply following standard operating procedure, eventually those procedures can become outdated and ineffective.
  • Be an early adopter– Being among the first to embrace change can result in the discovery of a helpful technology, system, tool, process or software that can be a game changer for your organization. It can also help make the process of change itself less jarring.
  • Don’t just say no– Being open minded and positive about initiatives will help facilitate change.
  • Plan for the time of the year– One fiscal quarter may not be as busy as the previous one. There are often cycles of activity regardless of the industry. Planning ahead to take advantage of downtime and pursue long-term objectives improves adaptability.
  • It all begins in the morning– Adhering to a morning routine often causes us to create routines and patterns through the rest of our day. Sometimes, it’s important to shake things up in the morning, just to keep that mindset going for the rest of the day.

Business professionals can use these ideas to embrace change and meet the challenges that go with it head on.

Adaptability has to extend beyond leaders, though. Leaders should focus on building adaptable teams around them if they want to succeed in an unpredictable environment. A spirit of inclusion allows leaders to use the insight of the team to identify problems within the organization while drawing on the different skills of team members to find the best solutions.

Find Your Purpose

If you want to be fulfilled, happy, content, and experience inner peace and ultimate fulfillment, it’s critical that you learn how to find your passion and life purpose. Without a life purpose as the compass to guide you, your goals and action plans may not ultimately fulfill you.

How to Discover Your Life Purpose

After working with more than a million people all over the world, I have come to believe that each of us is born with a unique life purpose.

Identifying, acknowledging, and honoring this purpose is perhaps the most important action successful people take. They take the time to understand what they’re here to do – and then they pursue that with passion and enthusiasm.

For some of us, our purpose and passion in life is obvious and clear. We’re born with a set of talents and through persistent practice, we develop our talents into skills.

1. Explore the Things You Love To Do & What Comes Easy to You

We are all born with a deep and meaningful purpose that we have to discover. Your purpose is not something you need to make up; it’s already there. You have to uncover it in order to create the life you want. You may ask yourself, “What is my purpose in life?” You can begin to discover your passion or your purpose by exploring two things:

  1. What do you love to do?
  2. What comes easily to you?

Of course, it takes work to develop your talents- even the most gifted musician still has to practice-but it should feel natural, like rowing downstream rather than upstream. I love to teach, to write, to coach, to facilitate, to train, and to develop transformational seminars, workshops, and courses. I love to bring other leaders together for conferences and to co-create new approaches to our work.

These things come easy for me. Although I invested many years in learning how to master these skills, I loved every minute of it. In other words, work is required, but suffering is not. If you are struggling and suffering, you are probably not living on purpose.

2. Ask Yourself What Qualities You Enjoy Expressing the Most in the World

First, ask yourself, What are two qualities I most enjoy expressing in the world? Mine are love and joy.

Second, ask yourself, What are two ways I most enjoy expressing these qualities? Mine are inspiring and empowering people.

I inspire people with the moving stories that I tell in my seminars and that I write about in my books, and I empower them by teaching them powerful success strategies that they can apply in their own lives.

3. Create a Life Purpose Statement

Take a few moments and write a description of what the world would look like if it were operating perfectly according to you. In my perfect world, everybody is living their highest vision where they are doing, being, and having everything they want. Finally, combine all three into one statement, and you will have a clear idea of your purpose.

Mine is “Inspiring and empowering people to live their highest vision in a context of love and joy.”

4. Follow Your Inner Guidance (What Is Your Heart Telling You?)

What if I told you that you have your own guidance system within you that can help you get from where you are in life to where you want to go?

It’s called your inner GPS. Your inner GPS is similar to the GPS system you use in your car or on your phone. It tells you how to get from point A to point B.

When you get in your car and are heading to a specific destination, what is the first thing you input into your GPS? First, it finds your current location. Once it’s determined where you are, it gives you directions to where you are heading.

For the system to work, it simply needs to know your beginning location and your end destination. The navigation system figures out the rest by the use of an onboard computer that receives signals from multiple satellites and calculates your exact position. Then it plots a perfect course for you.

All you have to do from that point on is follow the instructions it gives you to reach your destination.

Decide Where You Want to Go

All you have to do is decide where you want to go by clarifying your vision, then lock in your destination through goal setting, affirmations, and visualization, and then start taking the actions that will move you in the right direction.

With every picture you visualize, you’re “inputting” the destination you want to get to.

Every time you express a preference for something, you are expressing an intention.

A table by the window, front row seats at a conference, first-class tickets, a room with an ocean view, or a loving relationship.

All these images and thoughts are sending requests to the universe.

If you stay out of its way—meaning you don’t interrupt the process with a stream of negative thoughts, doubts, and fears, your inner GPS will keep unfolding the next steps along your route as you continue to move forward.

5. Be Clear About Your Life Purpose

Once you are clear about what you want and keep your mind constantly focused on it, the how will keep showing up—sometimes just when you need it and not a moment earlier.

You were born with an inner guidance that tells you when you are on or off course by the amount of joy you are experiencing. The things that bring you the greatest joy are in alignment with your purpose and will get you to where you want to go.

When you present your goals to the universe with all its powerful technology, you will be surprised and dazzled by what it delivers. This is where the magic and miracles truly happen.

Take some time to think honestly and openly about where you currently are in your life and what you want to do with your life.

What is your financial status? How are your relationships going? How is your health? And so on…

Next, think about where you would like to be.

If your life were perfect right now, what would it look like? What kind of job would you have and where would you be living? By continually doing this exercise, you’ll send powerful triggers to your subconscious mind to help you get there.

6. Conduct a Passion Test

Our Passion test is a simple, yet elegant, process. You start by filling in the blank 15 times for the following statement: “When my life is ideal, I am ___.” The word(s) you choose to fill in the blank must be a verb.

When Janet took me through the process, my statements looked like this:

  • My life is ideal when I’m being of service to massive numbers of people.
  • My life is ideal when I’m helping people with their vision.
  • My life is ideal when I’m speaking to large groups.
  • My life is ideal when I’m being part of a spiritual leaders network.
  • My life is ideal when I’m creating a core group of ongoing trainers who feel identified with my organization.

Once you’ve created 15 statements, you identify the top 5 choices. To do this, you compare statements #1 and #2 to identify which is most important. Take the winner of that comparison and decide whether it’s more or less important than statement #3.

Then take the winner of that comparison, and decide whether it’s more or less important than statement #4, and so on until you’ve identified the passion that is most meaningful to you.

Repeat the process with the remaining 14 statements to identify your second choice. Then repeat the process until you’ve pinpointed your top 5 passions in life.

Next, create markers for each of your top five passions, so that you can look at your life and easily tell whether you are living that passion.

Once you know what your passions are and how your life will look when you are living it, you can create action plans to turn your dreams into reality.

7. Think About The Times You’ve Experienced the Greatest Joy In Your Life

Another technique you can use to help you identify your purpose is to conduct a joy review. Simply set aside about 30 minutes and make a list of all the times you’ve felt the greatest joy in your life.

Then look for a pattern among all these times.

Since we know that joy is part of your internal guidance system telling you when you are on course, you can determine a lot about your life purpose from completing this joy review.

9. Align Your Goals With Your Life Purpose and Passions

We’re all gifted with a set of talents and interests that tell us what we’re supposed to be doing. Once you know what your life purpose is, organize all of your activities around it. Everything you do should be an expression of your purpose. If an activity or goal doesn’t fit that formula, don’t work on it.

Aligning with your purpose is most critical when setting professional goals. When it comes to personal goals, you have more flexibility.

If you want to learn how to paint or water ski, go ahead and do so. If your goal is to get fit and lose weight, move ahead with confidence. Nurturing yourself emotionally, physically and spiritually will make you more energized, resilient and motivated to live your purpose on the professional front.

However, don’t ignore the signs that your job or career is not right for you. If you dread Monday mornings and live for the weekends, it may be a sign that it’s time to follow your heart and pursue the work you long to do.

10. Lean Into Your True Life Purpose

Once you have gained more clarity about your purpose, you don’t need to completely overhaul your life completely all at once. Instead, just lean into it, bit by bit.

Start living your purpose a little more fully every day, and pay attention to the feedback you’re receiving from others and in terms of the results you are producing, and also to how you are feeling.


The 4Cs of Accountability

Too many people preach about accountability as a maxim for others to follow. The 4Cs of Accountability is a method for you to follow, and me too. Management, leadership, and sales books all drive home the same point when it comes to accountability:

“Accountability is the glue that ties commitment to the result,” Bob Procter

Watch Video with notes illustrations

Download Tool

Get the Tool that was shown in the video here, you can use this with your team, or coaching client, or family member. You are welcome.

Listen to the Podcast here:

Accountability is the key to success!!!

Download Tool

Get the Tool that was shown in the video here, you can use this with your team, or coaching client, or family member. You are welcome.

“Surround yourself with people who remind you more of your future than your past.” — Dan Sullivan

#CRAZYONES: Guglielmo Marconi

Who was Guglielmo Marconi? The story of the man behind radio communications

The engineer, inventor and Nobel Prize winner is credited with the invention of radio transmission.

It’s fair to say that the Italian engineer and inventor Guglielmo Marconi changed how we spoke to each other. Through his work on wireless telegraphy, he invented the first effective system of radio transmission and laid the groundwork for modern global mass communication.

Marconi was born on April 25, 1874, in Bologna, Italy, the son of a wealthy landowner father and an Irish mother. Though not an exceptional scholar, the young Marconi was very interested in science and in particular electricity and radio waves; a neighbour who was a physicist at the University of Bologna allowed Marconi to attend his lectures and also use the University library and laboratory.

Working mainly in the attic of his home, Marconi began working on the idea of sending telegraph messages that didn’t rely on a network of connecting wires. Building on earlier work into radio waves by the likes of Henry Hertz and Oliver Lodge, he was able to develop the first basic wireless telegraphy system.

The Italian Ministry of Posts & Telegraphs was unimpressed, however, and refused to fund further research, so Marconi travelled to London. Here, he was introduced to William Preece, engineer-in-chief to the General Post Office – the forerunner of BT. Preece and the Post Office agreed to support Marconi’s research in the UK and on July 27, 1896, Marconi successfully demonstrated his wireless telegraphy system by sending a signal between two Post Office buildings – one of which is the site of the modern-day BT Centre in Newgate Street.

On May 13, 1897, Marconi sent the world’s first ever wireless communication over open sea, over a distance of 6km (3.7 miles). Over the course of the next few years he continued experimenting, founding the Marconi Telegraph Company and demonstrating his inventions in his home country and in the US.

Then, on December 12, 1901, Marconi sent and received the first wireless message across the Atlantic Ocean, from Cornwall to a military base in Newfoundland, Canada. This was particularly significant as it disproved the prevailing belief that the curvature of the Earth would affect transmission.

He continued to experiment to stretch the range of wireless transmission. On December 17, 1902, a transmission from the Marconi station in Nova Scotia, Canada became the first radio message to cross the Atlantic from North America, and he began to build high-powered stations on both sides of the Atlantic to communicate with ships at sea.

Marconi shared the Nobel Prize in Physics with Karl Braun in 1909, in recognition of their contributions to the development of wireless telegraphy. He received even greater acclaim when his wireless system was used by the crew of the RMS Titanic to call for assistance in 1912; Postmaster General Herbert Samuel, said of the disaster: “Those who have been saved, have been saved through one man, Mr Marconi… and his marvellous invention.”

After serving in both the Italian army and Navy during World War I, Marconi continued his experiments. In 1919 he bought a yacht, renamed it ‘Elettra’ and turned it into a floating laboratory. The yacht was the site of his research breakthrough in the early 1920s on shortwave, or high frequency, radio transmission. This finally made long-distance wireless commercially competitive with cable telegraphy and greatly expanded communications possibilities.

In 1920, his New Street Works in Chelmsford – the first dedicated radio factory in the world – was the source of the first UK entertainment radio broadcasts: the first featuring a performance by Australian soprano Dame Nellie Melba.

Two years later, regular entertainment broadcasts began from the Marconi Research Centre at nearby Great Baddow, and later that same year, after receiving a flurry of applications for broadcast licences, the GPO opted to grant a single licence to a consortium of leading wireless receiver manufacturers called the British Broadcasting Corporation.

Marconi spent his last years in Italy continuing to experiment with radio technology, being made a marquess by King Victor Emmanuel III in 1929. He died of heart disease in 1937 aged 63; at 6pm the next day, the time of his state funeral, all BBC transmitters and wireless Post Office transmitters in the British Isles observed two minutes of silence in his honour.

In 1943, the US Supreme Court restored some of his patents to other scientists, including Oliver Lodge and Nikola Tesla, though this had no effect on Marconi’s claim that he was the first to produce radio transmission.

The best time of the Year!!!

this the time where I reflect and review my year and plan the following one. I learned this practice from Dr John C Maxwell, about how he and his wife use this time fo the year to review the year and re-prioritise the plans for the new year etc.

This is by far the very best time of the year for me. Besides Christmas being totally awesome all by itself, where Christ changes the trajectory of our lives, but also because this the time where I reflect and review my year and plan the following one. I learned this practice from Dr John C Maxwell, about how he and his wife use this time fo the year to review the year and re-prioritise the plans for the new year etc.

So I guess you can guess what I have been doing this past couple of days!!! Reviewing 2019, and building the anticipation for a new year of absolute growth and development.

Looking back at 2019, and doing proper reflection makes me super grateful for all I have accomplished, I am always so hard on myself in the daily grind, thinking I should do more, and why didn’t I get that done – but I have set in motion so many things that will bring in a reward in the next few years and for this I am super proud of myself.

Theres a Tool I have developed Called To2020&Beyond!!! – its a Coaching Tool, a Life Map a Compass – that I use every year!!!

Download a complimentary Copy Here and Enjoy !!!

Lots of Love and Light


The Entreprenuers Growth Planner

I have created an Entrepreneurial Growth Planner here and you are welcome to access and utilise to set up your 2020 Growth Plan.

Setting God-Goals is what we as Children of God are meant to do !! And for ~entreprenuers this especially true. This is the time of the year to set 2020 up for Success……

I have created an Entrepreneurial Growth Planner here and you are welcome to access and utilise to set up your 2020 Growth Plan.

From the No Limits Show today 13/12/2019

Good is the Enemy of Great

We can do good work on auto-pilot, but great work takes initiative, creativity, passion and courage. That sounds like a lot of effort when there’s no burning need to change.

Cultures of Leadership Greatness Improves Employee Engagement 


Jim Collins opened his book Good to Great with the statement, “Good is the enemy of great.” He explained that when we have good schools, good businesses and good government, we are prone to accept that level of quality as sufficient. Collins observed: “Few people attain great lives, in large part because it is so easy to settle for a good life.”

Many people have bold aspirations and dreams, but they end up settling for good instead of great. Unfortunately, good gives us a false sense of security. We feel ok because whilst we may not have reached our potential, at least we’re not bad. 

We can do good work on auto-pilot, but great work takes initiative, creativity, passion and courage. That sounds like a lot of effort when there’s no burning need to change

That’s why good is the enemy of great. It’s because it lulls us, deadens us and seduces us into thinking that we don’t really need to try. You’re not that bad, so why bother?

Too many times, we think that as long as we aren’t the worst, as long as we’re competent, if the person in the next cubicle isn’t performing as well as we are, then that’s good enough. It’s not anymore. The world as we know has changed and continues to change- we are living in a VUCA – Volatile, Uncertain, Complex and Ambiguous times. There are many pressures existing externally and beside that have internal pressures that tells us that business as usual is not going to cut it any longer.

The only way to keep relevant is to strive for greatness. We need every person within our organisation to strive for greatness. We need our performance to match our potential. We need to step up and go to the next level. We need to aspire to greatness!

The Leadership Academy SA

That’s where we come in, as the Leadership Academy SA, we are an organisation of Leadership and Performance Coaches that aims at optimizing workplaces for economic and human development, by providing tools that create cultures of leadership greatness. 

We are a partnership with International Leadership Author and Authority on Leadership Dr. John C Maxwell, and the The Coaching Authorities:The International Coaching Federation (ICF) and Harvard Institute of Coaching.

The State of the Global Workforce 

According to Gallup’s State of the Global Workplace 2017, GLOBALLY Only 13% of adults who work full time for an employer and are engaged at work across 142 countries worldwide are engaged in their jobs, 63% are disengaged, 24% are actively disengaged. The low percentages of engaged employees represent a barrier to creating high- performing cultures around the world.

What is the correlation between employee engagement and business outcomes?

According to Gallup’s employee engagement survey engaged employees produce better business outcomes (based on a composite of financial, customer, retention, safety, quality, shrinkage and absenteeism metrics) than other employees do, across industries, company sizes and nationalities, and in good economic times and bad. How do we improve Employee engagement?

We believe Leadership is the answer. 

“Everything rises and falls on leadership,” states Dr. John C. Maxwell, “Most people like being leaders by title and position, but being called a leader is only half the battle, learning to lead is the other half”. Dr. Maxwell explains that the key to greatness is transforming yourself and those around you into leaders who successfully lead in the real world is the key to success or failure for any organisation. 

People working with leaders who understand and live out their leadership ability are significantly more satisfied with those leaders’ actions and strategies. They also feel more committed, excited, energized, influential, and powerful. There’s no hard evidence to support the assertion that leadership is imprinted in the DNA of only some individuals. Leadership is not a gene, and it’s not a trait—it’s a set of skills, and anyone can learn new skills. 

How can an organisation create a leadership culture?

By creating a leadership culture at every level of the organization, you’re also creating a culture of accountability, boosting overall productivity, and raising organizational outcomes. How can you get started? 

Below we’ve outlined four methods to create a leadership culture.

1. Provide the Right Foundation


Leadership Development is a highly misunderstood factor. Many times, people and organisations use the words management and leadership interchangeably. Understand the difference between management and leadership. 

Gain Buy-in:

Attain buy-in from all levels of the organisation is key to instilling a leadership culture.

Peter Druker stated: “Culture Eats Strategy for Breakfast”. A culture of apathy and disengagement is sometimes evident from board level and runs rife to the lower levels of organisations. Therefore a culture of leadership demonstrated at board level improves the culture of the entire organisation. 

Training: Our programme Corporate Leadership and Governance has been developed to equip boards on effective leadership development at this level.


Develop a recruitment strategy to attract leaders and develop new and junior-level staff to be leaders by giving them skills to increase focus, improve efficiency, and maximize their individual impact within a team. 

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Tool: Born to Win Toolkit.

2. Develop Strengths

All employees have strengths — the unique combination of talents, knowledge, skills, and practice that help them do what they do best every day. These strengths provide employees and employers with their greatest opportunities for success. What leaders do, or fail to do, with this workforce potential has enormous implications for a company’s future. Gallup’s data show that simply learning their strengths makes employees 7.8% more productive, and teams that focus on strengths every day have 12.5% greater productivity. Investing in and focusing on employees’ talents boosts employee and customer engagement, according to Gallup’s research, leading to higher levels of performance, profitability, productivity, and greater earnings per share for businesses. Helping people play to their strengths is the most time-effective way to improve their performance and engagement at work.

Tools: Good2Great Leadership Strengths and Leadership Practices Assessment.

3. Promote Great Leadership Practices 

Culture wins. Culture is the behaviours and practices of the leaders of the organisation. 

Most leaders want leadership culture but the problem is that in many companies they just talk the talk and don’t walk the walk. Often the leadership culture then becomes just a reflection of the leader, which may be created subconsciously rather than consciously.

Our leadership practices fall into 5 broad categories: (1) Challenging the Process (2) Inspiring a Shared Vision (3) Enabling Others to Act (4) Modelling the Way (5)Encouraging the Heart 

Tools: Good2Great Leadership Strengths and Leadership Practices Assessment.

4. Develop Growth plans with leadership strengths and practises in mind. 

Leading Companies like Google, Microsoft, Accenture and Deloitte understand that the people development continuum needs to be revolutionized to help people be their best at work and life. We suggest performance appraisals include a leadership growth plan. The approach includes real-time, frequent, forward-looking coaching discussions that helps people:

• Understand expectations

• Build on their strengths

• Understand areas for growth

• Achieve their career aspirations

In Conclusion

“With two-thirds of the workforce being Millennials and Gen Z just around the corner, we need to be extremely relevant to our people. When we look at our return on investment, we not only focus on our return to shareholders or return to reinvest back into our business — but also on the return to our people. Putting our people at the center and helping them to achieve their best is part of our talent-led DNA” Google CEO

Business and political leaders must recognize when traditional patterns in management practices, education or gender roles, for example, become roadblocks to workers’ motivation and productivity, and when selectively disrupting tradition will help clear a path to greater prosperity and transformed company cultures. Employers who focus on replacing outdated management processes with ones that enhance workplace cultures and support engagement can drive their percentage of engaged workers much higher than average. This is the journey from good to great!!!

Jim Collins, Good to Great, 2012

Gallup State of the Global workplace, 2017

Gallup Q12® Meta-Analysis Report, 2017

John C Maxwell, Developing the Leader Within, 2017

Secrets to happiness

Want to ensure you do your best to retain employees, and build a strong culture of employee engagement? You’ll want a happy team. Here are the 10 most important factors in employee happiness.

10 Secrets to Employee Happiness

Want to ensure you do your best to retain employees, and build a strong culture of employee engagement? You’ll want a happy team. Here are the 10 most important factors in employee happiness.

A survey of a whopping 203,756 people from 189 countries by Boston Consulting Group last year reveals some interesting factors in employee happiness and it’s a fascinating read. In this article, we’ll cover the ten most important factors, and how you can easily contribute to them.One of the biggest takeaways from the top ten factors is that unsurprisingly to many, relationships, company values and work-life balance all appear.Many traditional business owners make the wrong assumption that employees are only after the most money in their pockets, yet they could not be further from the truth.In the results below, you’ll find that salary comes in as the eight most important factor; in fact, company financial stability is in fifth place, showing that employees are happier knowing their employers are financially sound, over their own salary expectations.Ready for the list of employee happiness factors? Here they are…

10. Company values

Does your organisation have a set of defined values and do you actually utilise them? The worst environment for an employee is have a set of values which everyone in a company outright ignores. It’s worse than not having a set of value at all, in our opinion.If you don’t have values, or have a set of values or mission statement that is not reflective of your culture, we recommend creating them, in conjunction with your team.

9. Interesting job content

Doing the same repetitive tasks day in and day out is hard work. Consider breaking up your employees week by having them ‘buddy’ up with someone from another department, or get them working for a few hours a week on something charitable.A great question to pitch is ‘If you could remove one part of your role, what would it be?’. This quickly highlights employee pain points.

8. Attractive fixed salary

This one is tricky, unless you have a very healthy profit margin. Obviously, we should do our best to pay our team what they are worth, and what we could afford as employers.When it comes down to money, employees are shy to broach the subject, so take it by the horns and discuss their concerns openly.

7. Job security

Who wants to feel nervous about their position each week? Having a regular discussion around the company direction, and where you hope everyone with you will be in the future.This does great things to set a positive tone and also reiterates that you want them to stick around.

6. Learning and career development

To get the most of your employees, you need to regularly invest in your team’s knowledge. There are many options here, from conferences to in-house training, webinars and more.Even mentoring where you pair less experienced team members with senior people has been shown to be highly effective to continually challenge and grow the knowledge of your people.

5. Company’s financial stability

Most organisations are reluctant to openly share their financials with their whole team, yet the profitability and therefore longevity of an organisation is often questioned by those within the team.We suggest perhaps sharing a rough guide; an example could be ‘Sales are up 5% on last year, and we look good to do even better into the next financial year’.Your employees trust you to do the best; you should expect the same confidence in return.

4. Good relationship with superiors

We’ve all been in that position; being subservient to someone you can’t get along with, no matter how hard you try. Whilst employees don’t need to be absolutely best friends with their supervisors and colleagues, it is expected that people can remain respectful, honest and open with one another.Look for small signs that there is conflict among your team, and speak privately to those involved; it’s quite often just a case of clearing the air in a respectful and dignified way.

3. Good work-life balance

For many people, flexibility with work hours and location is now a large component of what they consider when looking for employment, or changing careers. Do you have the ability to allow for remote working, or allow for flexible hours in your organisation?.Demanding employees put in 70 hour weeks is a great way to ensure they end up burned out, and not productive. Keep a focus on ensuring your team work hard, but for a reasonable period, and have a good life and work balance.

2. Good relationships with colleagues

As stated with point four, relationships are tantamount for a good working experience. There’s nothing worse than being stuck in a team with someone whose personality completely polar opposite to yourself!This is hard to judge of course, and there is no easy grading scale to show how relationships among your employees work, however be mindful of how everyone treats each other.Ready for the most important factor in employee happiness? It is by far one of the easiest to address!

1. Appreciation for your work

This does not need to be a solid gold expensive watch either; a simple thank you, particularly publicly is free to do, and very positive. Small gestures as buying an employee a lunch, or saying thank you via email to the team can also be great avenues to show appreciation and lift morale.

Workplace of the 21st Century

The Generational Melting Pot

Sam is a 22 years old, and an enthusiastic new starter at your organization. This is the career that she has wanted since high school and, now that she’s got her degree and joined your team, she’s impatient to impress her new colleagues with her ambition and creativity. But she soon finds the going tough. Some of her fellow team members don’t seem to appreciate her eagerness, and they are wary of her ideas and suggestions. But she soon finds the going tough.

The team is a mixed bunch. Some are middle-aged and others are nearing retirement, and have been at the company for years. They feel that Sam doesn’t understand the way that things get done in the organization. Her enthusiasm and energy is starting to wane as she feels worn down by their reluctance to consider new ideas. So much has changed in the way our customers engage with our products, but all Sam gets is a deaf ear, raised eye-brows and dis-engagement.

Sam isn’t alone. Around the world and across industries, more generations than ever before are working together. Increasingly, it’s younger employees who are leading older team members , turning the established order on its head. This new scenario can cause problems, but it also presents opportunities for sharing knowledge and experience. This article explores how to thrive within a multi-generational workplace.

In days gone by, it was common for just two age groups to be represented in the workplace. There were long-serving, “dyed-in-the-wool” old-timers and ambitious newcomers. Times have changed, and now you could find yourself working with as many as five generations. Broadly speaking, each one has its own set of preferences, styles, perspectives, and experiences.

Introducing the Generations

This table shows the different age groups that are in the labor force today. It describes their traits and characteristics, and how they are frequently stereotyped.

Recent findings show that Millennials  are the biggest generation in the U.S. workforce, followed closely by Generation X  and the Baby Boomers. Silents are a small minority, and the youngest generation – the Zs – are just starting to enter the workforce.

The Potential – and the Pitfalls – of Multi-Generational Workplaces

Generational diversity has great potential. People from different generations can grow and learn from one another as they are exposed to one another’s ideas and experiences. The new perspectives they gain can spark new ideas and prompt new ways of working.

However, the potential for conflict and misunderstanding is very real. Intergenerational conflict within the workplace is a growing issue. A 2011 study found that “intergenerational cohesion” is one of the top three workplace risks.

Different generations can struggle to understand one another’s values and working styles. Working together and sharing power can be problematic. And as more people delay their retirement, younger generations can feel that their opportunities for career advancement are being restricted.

Six Strategies for Multi-Generational Harmony

So, now that our workplaces are more generationally diverse than at any time in history, but at risk of conflict because of this, how do we all work together harmoniously? Here are six strategies for thriving within a multi-generational mix.

1. Establish Respect

It doesn’t matter how old or how experienced we are, we all crave respect. And, just as newcomers need to respect older generations’ seniority and experience, so long-servers need to adjust to and respect the talent and potential of younger generations. Only when each group respects the other can both thrive.

The key to respecting other generations is to understand and accept that they are different  from yours. Consider what motivates people from different generations, what experiences they might have had, and what their working styles are likely to be. The table above can help you.

2. Be Flexible and Accommodating

When you understand what makes other generations “tick,” being able to accommodate their needs and preferences, where practical, can help to prevent division and conflict.

Each generation has its wants and needs, and values different ways of working. Older generations often have fewer responsibilities and costs at home and they appreciate the opportunity to work part-time or reduced hours, so that they can enjoy the benefits and rewards of a lifetime’s work. But an increasing number of Generation Xers are part of the “sandwich generation ,” responsible for caring for both elders and children alongside their work. And for members of Generation Y, a sociable life outside of work is often just as important as their career.

3. Avoid Stereotyping

It’s easy to stereotype different groups. For example, if you’re a Baby Boomer, you may think of Millennials as tech-obsessed and lacking in people skills. To Generation Z, Boomers may seem to be stubborn and inflexible.

Everyone is unique so, instead of assuming the worst, fight your unconscious bias  and accept individuals based on their merits, rather than as “typical” members of particular generations. Remember, chances are, somebody may be stereotyping you! You can change their perceptions and attitude by demonstrating a willingness to listen to new ideas or suggestions, and, as we explore below, by sharing your knowledge and expertise.

4. Learn From One Another

The different generations have a wealth of knowledge and experience that they can share.

The Boomers in your team, for example, can pass on the knowledge, information, useful contacts, and perspectives that they have developed during their years at work. In return, a Generation Y colleague can help them to get to grips with recent innovations, such as the latest developments in social media and viral marketing.

Successful multi-generational teams identify, value and build on one another’s skills and experiences. This focus on individual strengths, rather than on generational differences, is a key part of thriving in the modern workplace.

5. Tailor Your Communication Style

The generations often have their preferred methods of communication. Silents and Boomers tend to use one-on-one, telephone or written communication, whereas Generations X and Y tend to like emails and texts. Generation Z generally prefers the collaborative interaction of social media.

Generations differ in the degree of formality they use, too. Older team members tend to be more formal, whereas their younger colleagues will more likely use colloquialisms, abbreviations and “emojis” – small digital images and icons that are used in messages to represent ideas or emotions. This is more suited to personal or less important messages or communications. Serious or important messages are probably not the best times to use smiley face emojis!

Sticking rigidly to your own favored means and style of communication  can alienate others, so, although it might not feel natural, try to tailor your communication to suit the recipient whenever it’s appropriate.

6. Don’t Overlook the Similarities

Focus on the things that unite you with colleagues of all generations, rather than dwelling on the differences.

You might struggle at first to find similarities between yourself and older or younger team members. But, however stark the differences might appear to be, research suggests that there are more similarities than differences across the generations. After all, most people like to feel engaged with their work, to receive fair pay, to achieve, to build a better quality of life, to be happy and respected, and so on. Likewise, many of us share the same grumbles, such as feeling overworked and underpaid!

Key Points

Multi-generational workplaces can host as many as five generations. Having people who were born between the 1920s and the 1990s work together creates the potential for creativity and innovation, but also for conflict and misunderstanding.

You can avoid these pitfalls and thrive through:

  • Staying respectful, flexible and understanding.
  • Avoiding stereotypes.
  • Being open to learning from others, and helping them to learn from you.
  • Adapting your communication style.
  • Focusing on similarities between individuals, rather than on generational differences.

Join the Leaders Club Today.

Sign up at the Leadership Coaches Toolbox to improve your leadership skills and thrive in a Multigenerational workplace. The Site is loaded with tools and resources to that promotes happy workplaces. Subscribe to our free newsletter, or join the Leaders Club and really supercharge your career!

It matters who you learn from!

Many people ask me -Who is Dr John C Maxwell and why did i become friends with him, and the list of questions continue form there….. Dr John C Maxwell has written more than 100 leadership books – and very early in my leadership career -I got a hold of one – or should i say one book got a hold of my head 🙂 …..and ruined me for the management journey that was ahead of me. I am not a manager – I am a Leader – I love people, I love seeing people come alive in their work!!! None of this would have been possible without Dr John C Maxwell in my life -through his books. Most of the managers I was surrounded with violated the people element in appalling ways, These managers had no idea how to lead people. They would belittle people, they were rude, mean spirited and I was young and was already enlighten about the difference it makes when you have someone with leadership abilities as your leader.

Becoming a partner with Dr John C Maxwell for more than 5 years now, has been the game changer in my life. I spend 2 weeks per year with him and every month – Imam on a global call with hime where i can pose my questions and thoughts. Dr Maxwell loves and because he loves -he shares, he has shared his life with me, his faith journey, his wisdom, and his friends. John has gone further than anyone I know personally and John’s wisdom and mentorship in my life has radically changed the way I do life, His genuine interest in me has allowed me to share my dreams, aspirations and fears with him – that I never verbalised to anyone. And because he has gone further than I ever have -his wisdom is sound and and he has become my sounding board for all things leadership. His life will echo in mine forever or should I say, my life will echo his!!!

It matters who you learn from:

Ask yourself today, who do you have in your life that Up-Levels you, Up-Levels your thinking, stretches your play in the World!!! Challenges your small picture mindset!!! Flying solo is lonely and keep you small. PERIOD.

When you find them stick with them. And Become MORE!!!

I love the organisation I founded through my partnership with Dr John C Maxwell. The Leadership Academy SA is a Community of Coaches that partner with people’s and organisations potential. Find out more about our work by visiting our site.

Lots of love